Manager Accounts Receivable
About The Position
We are seeking a proactive, hands-on Accounts Receivable Manager to lead and mature our Customer Account Receivable function. This individual will build and enhance the company’s collections framework, drive operational excellence, and modernize processes within a highly visible role. This position is ideal for a collaborative leader who thrives in a fast-paced, manual-process environment and is motivated by the opportunity to create structure, implement guidelines, and directly impact cash flow performance. The Manager will partner closely with Operations, Finance, Credit, and Sales and report to the Director, Revenue Assurance.
Requirements
- Bachelor´s degree in accounting, finance business or related field preferred
- Relevant experience managing collections or AR team.
- Strong understanding of accounting principles and collections best practices.
- High proficiency in Excel and MS Office.
- Excellent communication skills.
- Strong analytical and problem-solving abilities.
- Ability to handle contending priorities in a hands-on environment.
Nice To Haves
- SQL and power BI experience is a plus.
Responsibilities
- Lead and develop a small Accounts Receivable team.
- Serve as the primary escalation point for complex customer accounts or disputes.
- Foster a culture of accountability, accuracy, and continuous improvement.
- Supervise the end-to-end collections process.
- Handle aging, unapplied payments, overpayments, and refund requests.
- Maintain accurate AR records and ensure compliance.
- Communicate with customers via phone and email to resolve outstanding balances.
- Develop and implement collections policies and desktop workflows.
- Identify and drive opportunities to streamline and automate manual processes.
- Lead initiatives to reduce DSO and improve efficiency.
- Partner with Operations, Accounting, Credit, Legal and Sales to improve the customer-to-cash cycle.
- Provide AR insights that influence operational and financial decisions.
- Build and maintain critical metrics and dashboards.
- Prepare AR reports and aging analysis.
- Present trends and recommendations to leadership.
- Serve as AR subject-matter expert for system enhancements.
- Provide business requirements and participate in testing.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
