Manager, Accounts Receivable

Realtor.com•Scottsdale, AZ

59d•Hybrid

About The Position

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Manager, Accounts Receivable at Realtor.com Are you an Accounts Receivable expert? Are you ready to step in and lead process improvements for a talented team? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Manager, Accounts Receivable and help change the world of real estate, one home at a time. Top Reasons to Apply: Lead Change and Drive Process Transformation Build and Motivate a Developing Team Own Complex Financial Operations What You'll Do: Are you someone who enjoys learning something new every day? If so, come join our team for a great career opportunity while helping us improve processes and develop a talented team as our newest AR Manager. The position is responsible for managing approximately 5 direct reports and will be reporting directly to the Senior AR Manager. This position will be leading team members who ensure all billing, credits and refunds for multiple product lines are processed accurately and in a timely manner, focusing on accuracy while maintaining established SLAs. The ideal candidate is a hands-on, self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommends more efficient methods while maintaining financial integrity and SOX controls.

Requirements

5+ years Accounts Receivable or related experience
Minimum 2 years of prior management experience
Bachelor's degree required
Team player, ability to gain trust from direct reports and peers
Excellent verbal/written communication, especially since team is on a hybrid schedule
Professional and consistent work habits, strong work ethic

Responsibilities

Hire and train new staff members
Set proper expectations by coaching, counseling, and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures
Manage a team of 4-6 employees in a high-volume department
Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements
Guide employee actions by researching, developing, and updating processes as needed
Process Billing Batches in Salesforce, as well as oversee manual billing to ensure customers are invoiced correctly and in a timely manner
Approve Finance related cases in Salesforce related to credits and/or refunds, while leveraging multiple systems to execute due-diligence prior to approval
Use judgment to re-prioritize staff workloads in line with business needs
Work on issues requiring the analysis of data, relevant factors and resolve problems
Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others
Other projects as assigned