Manager, Accounts Payable

Western Union•Denver, CO

1d•Hybrid

About The Position

Role Responsibilities Oversee end-to-end Travel, Gift, and Entertainment (T&E) processes to ensure compliance with corporate policies, statutory requirements, and internal controls. Manage audit and approval workflows for employee travel claims, gift approvals, and entertainment expenses, including review of high‑value and exception-based submissions with appropriate escalation. Monitor adherence to T&E policies and provide ongoing training, clarification, and communication of guidelines across the organization. Act as the primary business owner for the organization’s travel and expense booking systems, ensuring effective governance and alignment with business needs. Coordinate with system providers and IT teams on configurations, enhancements, troubleshooting, integrations, and user access management. Ensure accurate and seamless integration between travel booking tools, expense management platforms, and accounting systems. Provide employee support for travel bookings, expense submissions, system usage, and policy-related inquiries. Lead resolution of employee and vendor queries related to invoices, payments, travel reservations, and expense reimbursements. Establish and maintain a structured query management and escalation framework to ensure timely resolution and proper issue tracking. Collaborate closely with cross-functional partners including HR, Procurement, Finance, IT, and the Travel Desk to resolve complex or cross‑team issues. Ensure compliance with audit requirements, tax regulations, and company policies, and support internal and external audits through documentation, explanations, and remediation actions. Prepare KPIs, dashboards, and management reports, providing insights to support leadership decision-making. Identify, assess, and mitigate financial and operational risks across accounts payable and T&E operations. Role Requirements Bachelor’s degree in Accounting, Finance, or related field. 7 plus years of experience in Accounts Payable, with at least 3 years in a supervisory role. Strong knowledge of end-to-end AP processes, travel & expense management, and corporate T&E policies. Experience with ERP systems (SAP/Oracle), Concur expense tools. Excellent analytical, communication, and stakeholder-management skills. Strong understanding of internal controls, audit, tax, and compliance requirements. High attention to detail and commitment to data accuracy. Work Shift HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. BENEFITS AND OTHER DETAILS Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. Your United States specific benefits include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 4% Western Union Contribution to 401K For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Salary Annual base salary range is $110,000 – $120,000 USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. Other Details We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Requirements

Bachelor’s degree in Accounting, Finance, or related field.
7 plus years of experience in Accounts Payable, with at least 3 years in a supervisory role.
Strong knowledge of end-to-end AP processes, travel & expense management, and corporate T&E policies.
Experience with ERP systems (SAP/Oracle), Concur expense tools.
Excellent analytical, communication, and stakeholder-management skills.
Strong understanding of internal controls, audit, tax, and compliance requirements.
High attention to detail and commitment to data accuracy.

Responsibilities

Oversee end-to-end Travel, Gift, and Entertainment (T&E) processes to ensure compliance with corporate policies, statutory requirements, and internal controls.
Manage audit and approval workflows for employee travel claims, gift approvals, and entertainment expenses, including review of high‑value and exception-based submissions with appropriate escalation.
Monitor adherence to T&E policies and provide ongoing training, clarification, and communication of guidelines across the organization.
Act as the primary business owner for the organization’s travel and expense booking systems, ensuring effective governance and alignment with business needs.
Coordinate with system providers and IT teams on configurations, enhancements, troubleshooting, integrations, and user access management.
Ensure accurate and seamless integration between travel booking tools, expense management platforms, and accounting systems.
Provide employee support for travel bookings, expense submissions, system usage, and policy-related inquiries.
Lead resolution of employee and vendor queries related to invoices, payments, travel reservations, and expense reimbursements.
Establish and maintain a structured query management and escalation framework to ensure timely resolution and proper issue tracking.
Collaborate closely with cross-functional partners including HR, Procurement, Finance, IT, and the Travel Desk to resolve complex or cross‑team issues.
Ensure compliance with audit requirements, tax regulations, and company policies, and support internal and external audits through documentation, explanations, and remediation actions.
Prepare KPIs, dashboards, and management reports, providing insights to support leadership decision-making.
Identify, assess, and mitigate financial and operational risks across accounts payable and T&E operations.