Manager, Accounts Payable

Western Union•Denver, CO

4d•Hybrid

About The Position

Oversee end-to-end Travel, Gift, and Entertainment (T&E) processes to ensure compliance with corporate policies, statutory requirements, and internal controls. Manage audit and approval workflows for employee travel claims, gift approvals, and entertainment expenses, including review of high‑value and exception-based submissions with appropriate escalation. Monitor adherence to T&E policies and provide ongoing training, clarification, and communication of guidelines across the organization. Act as the primary business owner for the organization’s travel and expense booking systems, ensuring effective governance and alignment with business needs. Coordinate with system providers and IT teams on configurations, enhancements, troubleshooting, integrations, and user access management. Ensure accurate and seamless integration between travel booking tools, expense management platforms, and accounting systems. Provide employee support for travel bookings, expense submissions, system usage, and policy-related inquiries. Lead resolution of employee and vendor queries related to invoices, payments, travel reservations, and expense reimbursements. Establish and maintain a structured query management and escalation framework to ensure timely resolution and proper issue tracking. Collaborate closely with cross-functional partners including HR, Procurement, Finance, IT, and the Travel Desk to resolve complex or cross‑team issues. Ensure compliance with audit requirements, tax regulations, and company policies, and support internal and external audits through documentation, explanations, and remediation actions. Prepare KPIs, dashboards, and management reports, providing insights to support leadership decision-making. Identify, assess, and mitigate financial and operational risks across accounts payable and T&E operations.

Requirements

Bachelor’s degree in Accounting, Finance, or related field.
7 plus years of experience in Accounts Payable, with at least 3 years in a supervisory role.
Strong knowledge of end-to-end AP processes, travel & expense management, and corporate T&E policies.
Experience with ERP systems (SAP/Oracle), Concur expense tools.
Excellent analytical, communication, and stakeholder-management skills.
Strong understanding of internal controls, audit, tax, and compliance requirements.
High attention to detail and commitment to data accuracy.

Responsibilities

Oversee end-to-end Travel, Gift, and Entertainment (T&E) processes to ensure compliance with corporate policies, statutory requirements, and internal controls.
Manage audit and approval workflows for employee travel claims, gift approvals, and entertainment expenses, including review of high‑value and exception-based submissions with appropriate escalation.
Monitor adherence to T&E policies and provide ongoing training, clarification, and communication of guidelines across the organization.
Act as the primary business owner for the organization’s travel and expense booking systems, ensuring effective governance and alignment with business needs.
Coordinate with system providers and IT teams on configurations, enhancements, troubleshooting, integrations, and user access management.
Ensure accurate and seamless integration between travel booking tools, expense management platforms, and accounting systems.
Provide employee support for travel bookings, expense submissions, system usage, and policy-related inquiries.
Lead resolution of employee and vendor queries related to invoices, payments, travel reservations, and expense reimbursements.
Establish and maintain a structured query management and escalation framework to ensure timely resolution and proper issue tracking.
Collaborate closely with cross-functional partners including HR, Procurement, Finance, IT, and the Travel Desk to resolve complex or cross‑team issues.
Ensure compliance with audit requirements, tax regulations, and company policies, and support internal and external audits through documentation, explanations, and remediation actions.
Prepare KPIs, dashboards, and management reports, providing insights to support leadership decision-making.
Identify, assess, and mitigate financial and operational risks across accounts payable and T&E operations.