Manager, Account Executive, Enterprise

ServiceTitan

18d

About The Position

Ready to be a Titan? ServiceTitan is the world’s leading software platform for the trades, powering the operations, growth, and customer experience of thousands of commercial and residential service organizations. Our end-to-end cloud-based platform helps contractors run more efficient operations, improve profitability, and deliver exceptional service. As we expand our footprint in the commercial and mechanical services markets—including HVAC/mechanical contractors, commercial plumbing/electrical companies, and building service providers—we’re looking for a proven sales leader to accelerate our growth. We’re growing fast, innovating constantly, and building a team that is passionate, customer-focused, and driven by excellence. Role Overview ServiceTitan is seeking an Enterprise Sales Manager to lead a team of sales professionals responsible for prospecting, engaging, and closing enterprise-level Mechanical and Commercial Services trade businesses. This leader will coach, develop, and scale an enterprise sales team focused on expanding ServiceTitan’s presence in the commercial mechanical/HVAC, plumbing, electrical, and facilities services markets. This role is critical to shaping and executing our enterprise go-to-market strategy and driving growth across a massive and rapidly modernizing segment of the skilled trades.

Requirements

• Bachelor’s degree or equivalent experience required.
• 5+ years of B2B SaaS or ERP sales experience, including at least 2+ years in sales leadership (team lead, manager, or similar).
• Proven experience leading or selling into complex field-service, mechanical, HVAC, or commercial services businesses highly preferred.
• Strong understanding of outbound sales motions, pipeline generation, and sales automation tools to scale prospecting.
• Demonstrated ability to lead teams navigating multi-stakeholder, multi-location enterprise deals.
• Excellent communication, presentation, and executive-selling skills.
• Ability to thrive in a fast-paced, high-growth environment with shifting priorities.
• Strong analytical capability for forecasting, territory planning, and pipeline management.
• Willingness to travel for team meetings, customer visits, and industry events.

Responsibilities

• Lead, mentor, and coach a team of Enterprise Account Executives focused on mechanical, HVAC, and commercial service contractor prospects.
• Develop a high-performance, metrics-driven sales culture with strong rigor around pipeline creation, prospecting, and qualification.
• Provide ongoing training to elevate product knowledge, objection handling, territory management, and consultative selling skills.
• Build and execute a market penetration strategy targeting mid-market and enterprise trade businesses in mechanical, commercial HVAC, plumbing, electrical, and building services.
• Drive consistent outbound motion, ensuring strong prospecting activity into large multi-location and high-revenue commercial service organizations.
• Partner with Sales Ops, Marketing, and GTM leadership to refine territory strategies, ICP definition, and pipeline coverage models.
• Manage forecasting, territory planning, and growth targets while ensuring high-quality CRM hygiene and sales process compliance.
• Support reps in high-value enterprise opportunities including discovery, executive alignment, ROI positioning, and multi-stakeholder deal navigation.
• Articulate ServiceTitan’s value proposition for commercial service contractors—helping organizations modernize operations, improve profitability, and optimize field performance.
• Lead pricing negotiations and facilitate collaboration with Legal, Finance, Product, and Implementation teams to drive successful outcomes.
• Share field insights with Product and Marketing teams to influence roadmap priorities and segment-specific messaging.
• Represent ServiceTitan at industry events (commercial HVAC, mechanical, and building services conferences) to generate awareness and pipeline.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees