Manager, Academy Operations & Administration

Columbus Crew•Columbus, OH

About The Position

The Manager, Academy Operations & Administration individual will be responsible for guiding, managing, and providing comprehensive administrative, logistic, and operational support and assistance for the Columbus Crew Academy. This role will specifically be focused on the overall administration and operations of Crew Academy teams and players. In addition, you will be asked to provide support with many of the day-to-day requirements of the team, its staff, and all its contributing parts.

Requirements

Sport Management or bachelor's degree or higher preferred (or equivalent experience)
Some work experience in Team Operations is preferred
Extensive computer knowledge, including MS Word, Excel, PowerPoint, Outlook, Teams, OneNote, Zoom
A high level of accuracy, attention to detail and confidentiality,
Proven ability to listen, understand and communicate effectively
Strong organizational skills with the ability to handle multiple tasks simultaneously, particularly tasks that are time sensitive
On call availability, flexibility, and willingness to work evenings, weekends, and holidays with the ability to travel when necessary
This role is outward facing, and it is imperative the individual projects positive goodwill
This role requires a high level of trust and managing delicate and sensitive information
Ability to keep a strong and positive attitude that reflects the spirit of the club

Nice To Haves

CPD and AED Certification preferred

Responsibilities

Oversee and manage all elements of Crew 2 and Academy Team Compliance and Administration. This includes but is not limited to: All team roster administration management, online administrative platforms, team communication/contract strategy, and player movement
All academy team league administration management - rosters, games, fees, registration, online compliance, and archival of documents
Academy budget centers, and organizing, and reporting team and staff finances and expenses
Provide assistance in player and staff immigration needs (Visas, Greencards, etc.)
Assist with day-to-day administration including database management, compliance, correspondence, mailings, and inquiries and provide support to all departments within Academy and bring together everyone to achieve objectives in all areas, and Academy as a whole
Contribute to the strategic planning and business plan development of the Academy
Safesport Stakeholder as it relates to first team and Academy
Guardianship of underage players within the Academy
Oversight of training facility as it relates to field usage, café, building operations
Security Scheduling & Processes for Academy (log books, locker assignments, etc.)
Provide support to the business aspects of the club, as required and attached to objectives tied to the Academy - marketing, sales, game operations, etc.
Oversee and manage all elements of Crew 2 and Academy Team Operations as it relates to: Planning & execution of all academy team travel
Annual team scheduling - training, games, competition, etc. and work with the league to schedule/reschedule
Player registration oversight (registrations, rosters, etc.) [Kitman, Comet, US Soccer, etc.]
Take the Lead in the Academy Homestay Program
Help in vetting process of potential host families
Point of contact for host families and originating families
Help create player and host family matches
Work in conjunction with Crew Marketing team on promoting and recruitment of new host families
Communicate thoroughly all needs and changes as it relates to the Homestay program
Oversee Crew School operations and provide support to Crew school teachers, and kids.
Assist in communication with online schools and teachers
Keep up to date on players grades, and performances
Be a key connector between Crew school performance and Academy coaches
Maintain Crew school budget
Oversee HCS/Academy Building operations and maintenance
Key stakeholder in daily operations of the building
Ordering supplies
Keep SafeSport awareness throughout building