Management Analyst (EOPP)

Alameda County Superior Court•Dublin, CA

About The Position

The Superior Court of California, County of Alameda, is accepting applications for the position of Management Analyst (Confidential) within the Executive Office Projects & Programs (EOPP) Division located in the County Administration Building. Under direction, the role performs project management, qualitative and quantitative analysis, and prepares related recommendations, reports, and presentations, group facilitation, system design and development, and other duties that advance organizational performance improvement, business continuity, and strategic goals and objectives. This role will provide project leadership and change management for complex transformation projects (including system, policy or process changes); lead cross-functional initiatives targeting data quality and process improvement, strategic planning and alignment, and other organizational improvement efforts; lead the development of internal EOPP systems and infrastructure to enable scaling EOPP functions and services. Example of Duties NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all listed duties.

Requirements

Education: Possession of a Bachelor's degree from an accredited college or university. Possession of a Master's degree from an accredited college or university is desirable but not required.
Experience: The equivalent to two years of full-time work experience in court, government, or other policy, budget, or data analysis to include experience developing recommendations based on analyses conducted.
Substitution: Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis. One year (2000 hours) of additional qualifying work experience will be considered equivalent to 30 semester units/45 quarter units.

Nice To Haves

Skills/experience in project management (defining project scope, goals, objectives, stakeholders, and risks; building timelines and plans), strategic planning, change management and communications, coordinating stakeholder participation, applying principles of continuous improvement, and conducting performance and program evaluation.
Capacity to lead and motivate teams working on sensitive and complex projects to achieve objectives, champion new ideas, tolerate ambiguity, and be persuasive while being collaborative.
Accomplished verbal and written communication, with the ability to construct easily consumable messaging for a broad range of audiences.
Experience working with stakeholders to identify and define problems, determine methodology, evaluate data, make recommendations with appropriate justification and developing/implementing a plan of action.
Experience analyzing business needs, designing solutions that enhance efficiency and effectiveness, and managing implementation of new systems and processes.
Experience with quantitative and qualitative analysis tools, techniques and methodologies.
Experience with program evaluation and organizational performance management.
Knowledge of principles and practices of court administration, organization, functions, services and management, including evidence-based practices, budget development and management, staff development and training; principles of program evaluation; principles and practices of business and public administration and organizational development; principles, practices and political implications of decisions on budgeting, fiscal management, personnel and contract management; methods of work planning, staffing analysis and project management; data collection and analytical techniques; Microsoft Office and other software systems; and methods and techniques of organizing work.
Ability to write in a detailed, clear, professional and timely style; administer projects and operations consistent with policies and goals; assist in selecting and training staff; promote and model positive office morale and esprit de corps; plan, organize, coordinate and evaluate programs and staff; work under the pressure of deadlines, conflicting demands and emergencies; establish and maintain working relationships with all levels of court staff, elective and appointive bodies, and members of the general public; understand, interpret and apply laws, rules and regulations; communicate in writing on matters related to division policies, funding and operations; prepare and evaluate a variety of narrative and statistical data and reports; revise and adapt procedures to changing needs; plan and implement training programs; analyze problems and identify solutions; write and gain approval for grant proposals; maintain confidential information when required by legal or ethical standards; facilitate meetings; analyze problems and complaints, and identify solutions; work effectively with staff, partners and clients from diverse backgrounds, including socioeconomic, cultural, ethnic, religious, and sexual orientation.

Responsibilities

Defines problems; collects data, conducts analytical studies and administrative, operational and policy research; provides analysis, options and recommendations for executive level decision-making; assists in implementing selected options and recommendations; and assesses effectiveness of new programs, policies and procedures.
Identifies gaps in existing policies and procedures, identifies opportunities for improving the efficiency of business processes, and develops policies and procedures to meet those needs in assigned areas of responsibility; assists with the implementation of new programs, policies and procedures.
Develops and monitors program, unit, or Division budgets.
Conducts data collection and analysis and prepares ad hoc and periodic statistical and written reports required by the Court, the state and other governmental entities.
Serves as a liaison to justice system partners, representatives of state and local governmental and non-governmental organizations.
Maintains a knowledgebase of research on court operations best practices and tracks and analyzes proposed legislative bills, administrative rules, and regulations as related to assigned areas of specialization. Assists in training and educating staff and court partners on research and legislation as needed.
Represents the Division at meetings; attends policy and operational meetings and presents data to assist managers in making operational and administrative decisions; facilitates meetings; identifies, prioritizes, distributes and manages action items for a team.
Drafts and negotiates contracts to provide needed services and prepares grant applications; manages contracts; and assists in creating sustainability strategies for existing grant-funded programs.
Redesigns and improves forms and public notices; and coordinates publication and dissemination of such materials; responds to verbal and written public inquiries and surveys.
Supervises staff, independent contractors and consultants as required.
Performs other related duties as assigned.