Management Analyst III

TX-HHSC-DSHS-DFPSSan Antonio, TX
5dOnsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Management Analyst III Job Title: Management Analyst III Agency: Dept of Family & Protectve Svc Department: COA Contract Oversight & Spt Posting Number: 12749 Closing Date: 01/26/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Group: TEXAS-B-23 Salary Range: $5,098.66 - $8,304.83 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: SAN ANTONIO Job Location Address: 3635 SE MILITARY DR Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS   Brief Job Description: Performs advanced (senior-level) professional administrative and policy analysis work. Work involves coordinating and implementing organizational studies and evaluations, reviewing systems and procedures, coordinating work simplification studies, and reviewing operations and procedures manuals to assist management in operating more efficiently and effectively. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Requirements

  • Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; of methods and procedures analysis techniques; of work simplification methods; of forms and records design and control procedures; and of statistical analysis.
  • Skill in the use of a computer and applicable software.
  • Ability to evaluate problems, to develop alternative solutions, to coordinate studies, to develop and interpret policies and procedures, to design programs or training, to implement policies and procedures, to prepare concise reports, to communicate effectively, and to supervise the work of others.
  • Experience in methods analysis, management, or organizational development work.
  • Graduation from an accredited four-year college or university with major coursework in business administration or a related field is generally preferred.
  • Experience and education may be substituted for one another.

Nice To Haves

  • Certified Texas Contract Manager (CTCM) and Certified Texas Contract Developer (CTCD) preferred.

Responsibilities

  • Coordinates, plans, and directs organizational studies of work problems
  • Uses in-depth knowledge of or ability to research Federal and State contract laws and regulations, and Department contracting needs, and best practices; as well as consultation with other Department staff, to develop and implement contract policies and processes, including creating and updating templates, forms, and documentation related to contract management functions.
  • Coordinates cross-program workgroups regarding to facilitate contracting needs across contract programs and other administrative support programs.
  • Project manages across contracting program areas to achieve project outcomes addressing work problems.
  • Conducts research of identified work problems to offer potential solutions for executive level staff.
  • Develops new or modifies existing administrative program policies, procedures, goals, and objectives.
  • Developing and revising policies, procedures and tools to best guide contracting personnel throughout the contracting lifecycle.
  • Interpreting State and Federal, rules and regulations, Comptroller requirements, and DFPS Contract Policy to inform and support contract management activities.
  • Identifying issues related to policy guidance and making recommendations that support contracting compliance and risk management.
  • Develops solutions to organizational issues and concerns, develops organizational change strategies and plans, and/or conducts training for their implementation.
  • Developing and delivering web-hosted, computer-based, and face to face trainings; including, basic job skills training for contracting personnel, and other on-demand trainings as necessary.
  • Participates in or leads workgroups to address organization issues and develop project deliverables to achieve a successful and desired outcome.
  • Develops and delivers training curriculum to foster cultural change around contracting policies and procedures.
  • Designs, evaluates, recommends, and approves changes to forms and reports.
  • Designs, evaluates, and modifies forms that support contracting processes.
  • Coordinates with DFPS legal to modify and update contracting documents and boilerplates.
  • Ensures that form designs meet accessibility standards.
  • Advises management on agency studies by identifying priorities and defining study scope, purpose, objectives, time frames, and resource requirements.
  • Examines contract needs, inefficiencies and priorities to recommend solutions and required resources.
  • Evaluates requests of technical assistance from contracting program areas to prioritize responses, determine timeframes for responses, subject matter expert resource assignment as needed, and management level elevation as needed.
  • Identifies knowledge gaps and procedural inconsistencies as part of training curriculum delivery and participant evaluations and comprehension assessments.
  • Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated.
  • Maintains trend and gap analysis to continuously enhance guidance provided.
  • Examines contracting historical policy and procedures as relevant to current issues and identifies any unintended consequences due to procedural and policy changes.
  • Examines training knowledge assessments to evaluate training efficacy and knowledge retention and determine curriculum adjustments.
  • Reviews and evaluates new or improved business and management practices for application to agency programs or operations.
  • Reviews and updates documented contracting processes due to changes in legislation, technology, and efficiencies.
  • Researches and coordinates the development of new contracting processes to support legislative changes, rules, and guidance from other state agencies such as the Legislative Budget Board, Department of Information Resources, Health and Human Services Commission, and Department of Public Safety.
  • Reviews and evaluates recommendations for improvement and corrective action to standardize or improve organizational systems.
  • Maintaining awareness of gaps and trends and developing possible solutions.
  • Reviews audit and quality assurance findings related to contracting areas of responsibility to identify gaps and provide solutions.
  • Evaluates contracting program requests for clarification to identify problem, determine scope and recommend course of action to provide corrective measures.
  • Reviews comprehensive technical records and reports that present and interpret data, identifies alternatives, and makes and justifies recommendations.
  • Reviews Contract Oversight and Support quality assurance findings related to contracting areas of responsibility to identify gaps and provide solutions.
  • Develops and examines contracting process mapping to identify inefficiencies, provide gap analysis and identify alternate paths to improve efficiencies.
  • Reviews SAO audit findings around contracts for other state agencies along with DFPS internal audit findings to interpret if the findings could also have an impact on DFPS procedures and processes and evaluate if preventive measures can be taken.
  • Evaluates agency functions and activities being considered for conversion to contract operations.
  • Research topics related to contract management for policy and procedural development and implementation to align with ongoing conversion of agency functions to contract operations through community-based care.
  • Uses in-depth knowledge of or ability to research Federal and State contract laws and regulations, to assist in evaluating contract oversight function including contract policies and processes, templates, forms, and tools to align with implementation of community-based care.
  • Contributes to workgroups and special projects that evaluate agency functions identified for conversion to contract operations.
  • Evaluates industry developments and makes recommendations for possible agency application.
  • Coordinates relevant statutory/legislative/agency changes and disseminates information to all areas in a timely manner.
  • Reviews insurance coverage types and makes recommendations to require different coverages based on contract risk factors and exposure to the agency.
  • Reviews completed audit reports from DFPS internal audit, along with completed SAO audits for DFPS and other state agencies for contracts and makes policy and/or procedural recommendations to mitigate contracting risks.

Benefits

  • 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
  • Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
  • Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
  • Optional dental, vision, and life insurance—at rates much lower than most private plans
  • Flexible spending accounts for added tax savings on health and dependent care
  • Employee discounts on things like gym memberships, electronics, and entertainment
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