Management Analyst I

State of Maine•Augusta, ME

About The Position

This position is an integral part of the Monitoring, Audit and Enforcement (MAE) Program, which ensures that all workers' compensation injuries are administered in accordance with the Workers' Compensation Act. Responsibilities include but are not limited to; collecting/extracting and analyzing data; monitoring the claims handling techniques of insurer, self-insured employers and third party administrators and compiling compliance reports. Duties include evaluating work systems; designing data collection and reporting systems; and filing complaints concerning the practices of specific insurers, employers and/or third party administrators as necessary. Work is performed under limited supervision.

Requirements

Knowledge of the theories, principles, and practices of of relational databases, statistical sampling, organization and workflow.
Knowledge of data collection and interpretation methods and techniques.
Knowledge of methods and techniques of analysis, work simplification, and forms and records management.
Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions.
Ability to communicate effectively.
Ability to write clearly and effectively.
Knowledge and ability to use Microsoft Office products with advanced experience in Excel.
Six (6) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

Nice To Haves

Knowledge in Microsoft Visual Studio and Microsoft Access a plus.
Preference will be given to candidate who have experience with Excel spreadsheets, databases, computer report generators and statistics.

Responsibilities

Collects/extracts workers' compensation data for management analysis.
Analyzes workers' compensation data, summarizes findings and prepares reports.
Develops, conducts and presents independent workers' compensation research.
Monitors the claims handling techniques of insurers, elf-insured employers and third-party administrators.
Recommends changes in workers' compensation data collection and reporting systems, workers' compensation claims handling techniques and workers' compensation compliance standards.
Develops, implements and administers new and revised standard operation procedures.
Develops and maintains professional relationships between the workers' compensation community and the Maine Workers' Compensation Board.
Develops and updates internal and external documentation in order to outline performance methods, organizational policies and procedures and system operations.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.