Management Analyst I

State of Maine•Augusta, ME

11h

About The Position

This position involves the review, examination, and evaluation of organizational structures, administrative policies, and management systems within Maine Revenue Services (MRS). Responsibilities include analyzing activities and work problems, summarizing findings, preparing reports, and recommending changes in organizational structures, programs, policies, procedures, or practices in administrative, financial, records, and information management systems. Work may include overseeing, monitoring, and assigning work to employees. Work is performed under limited supervision.

Requirements

Six (6) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

Responsibilities

Develops and recommends implementation of new systems, procedures, or organizational changes to improve unit/program efficiency and effectiveness for the Maine Revenue Services, Operations Processing Center’s Remittance Operations Unit, and is responsible for cash and check controls related to receipts.
Helps to establish and enforce internal control procedures that assure accountability, segregation of duties, physical security, and reconciliation of accounts.
Function as a technical contact person for all MRS, OPC systems and STARS support issues for the OPC. This responsibility will require the ability to effectively determine facts, detect errors and irregularities, and take appropriate actions in accordance with established procedures. Testing could be expected as part of this function.
Manage ticketing application and follow through to completion.
Working with the Operations Processing Center manager to coordinate the maintenance and configuration of IBML scanners to ensure proper operation and image quality. This may entail reading of log files, opening tickets and working with service technicians as needed.
This position is expected to make independent decisions concerning the processes to be followed, determining the priority and order in which to complete tasks, the appropriateness of the information to be processed and the actions to be taken utilizing MRS systems.
The person in this position is required to interpret the laws, rules, and policies of Maine Revenue Services in the conduct of their job.
Responsible for working with Operations Processing Center support staff in researching and correcting problem batches that have failed automated processing through TRIPS; will work with the MRS TRIPS Tech Team to ensure that resolution is achieved.
Research and complete bank adjustments, completing monthly reporting of corrections completed.
Conducts reviews of unit organization, operations, information flow, integrated production methods, and inventory control to identify work problems, program deficiencies, and resource waste.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.