Managed Services Sales Specialist
About The Position
As a Computacenter's Managed Services Sales Specialist, you will partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their goals and delight our customers. Our top-tier partnerships with leading-edge technology manufacturers keep us immersed across the broad spectrum of the IT ecosystem. May work 100% remote, but incumbents must live within normal commuting distance of the company's office in Buffalo Grove, IL. Position requires traveling typically 2 days per week to Computacenter office locations and client sites throughout the United States.
Requirements
- U.S. Bachelor's degree or foreign equivalent in Business, Information Technology, or related field;
- 3 years of experience in the job offered, or a related occupation;
- Experience in strategic account management, including the use of CRM tools to track engagement and pipeline development;
- Experience developing and delivering technical training programs focused on Managed Services methodologies;
- Experience developing detailed technical proposals and RFP responses using ServiceNow, Azure, AWS, or similar; and
- Knowledge of pricing models, SLAs, and service delivery metrics relevant to Managed Services.
Responsibilities
- Manage customer liaison to transact complex services and complex solution sales to maximize profit.
- Responsible for sales documentation and methodology to enable the sales process and information.
- Engage with appropriate resources and management to ensure solution meets customer needs.
- Closes standard deals with a degrees of complexity and opportunities to maximize profitability.
- Identify customer queries and resolve to enhance customer satisfaction.
- Accountability for all operational transactions to ensure ownership of customer.
- Proactively build customer contacts and rapport across a number of customers, levels and opportunities.
- Identify a broad range of opportunities and customers to develop sales campaigns.
- Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.
- Identify and open opportunities across Embrace and support Computacenter's mission and core values.
Benefits
- Computacenter offers medical and dental insurance, 401K, stock purchase plan, life insurance, employee assistance program and a generous amount of paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
