Major Gift Officer, Principal & Major Gifts (Temporary)

Medecins Sans Frontieres (Doctors Without Borders) - United States•New York, NY

About The Position

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients. MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission. Under the direction of the Senior Major Gift Officer, the Major Gifts Officer identifies, develops, manages, and grows strategic relationships with existing major donors and prospects. This includes qualification, cultivation, stewardship, and solicitation plans for a portfolio of around 150 individuals giving over $25,000 a year with the goal of securing funding for MSF-USA. The role requires close coordination with various MSF personnel to develop proposals around priority MSF activities and initiatives in line with the donors’ preferences. In consultation with the Senior Major Gift Officer, the role executes individualized qualification and solicitation strategies for major donors at MSF USA and is responsible for ensuring those strategies are properly implemented in their assigned territory. This includes initiating and managing donor outreach, tracking engagement and interactions, maintaining accurate and up-to-date records within the Salesforce CRM database, assisting in the production of regional events, and conducting preliminary research to support donor prospecting efforts.

Requirements

Minimum three years of development experience, preferably in the areas of Major Gifts or high-value partnerships.
Minimum three years of experience of portfolio management with high-value donors.
Experience with and knowledge of donor databases and contacts management, preferably SalesForce NPSP.
Knowledge about the unique and region-specific philanthropic trends related to their portfolio
Knowledge and interest in international affairs and humanitarian issues.
Ability to travel extensively.

Responsibilities

Develop and implement a donor contact plan to engage, renew, and upgrade existing donors.
Develop donor-specific solicitation plans that center donor communication preferences and funding interests.
Act as first point of contact for donor queries and complaints and resolve these, referring complex issues to others and ensuring that the donor receives an appropriate response.
Provide best-in-class, donor-centric service for the most positive and engaging donor experience.
Develop and implement a donor engagement plan to identify and build relationships with prospective donors and enable warm, effective two-way communication and organizational engagement.
Creatively approach these prospects with unique outreach strategies, organizational updates and special engagement opportunities.
Work closely with MSF personnel to design and present compelling proposals tailored to donors’ interests and aligned with MSF priority initiatives.
Ensure proposals clearly articulate the impact of donor contributions and inspire continued or increased support.
Develop and execute personalized stewardship plans to ensure donors feel valued and informed about the impact of their contributions.
Provide timely and accurate updates, reports, and acknowledgments to maintain trust and transparency with major donors.
Maintain accurate, comprehensive, and up-to-date donor records in the Salesforce CRM database.
Track all donor interactions and engagement activities to ensure data integrity and to support data-driven decision-making and performance evaluation.
Assist in the planning and execution of regional events designed to cultivate and steward major donors.
Leverage these events to deepen donor relationships, showcase MSF’s work, and inspire greater investment in MSF’s mission.