Majesco Product Owner Senior Lead

QBE Insurance Group • Madison, WI

4d • Hybrid

About The Position

The purpose of this role is to manage digital operations, cross channel collaboration and support the delivery of Majesco Policy Administration system (PAS). The Majesco Product Owner Senior Lead will ensure that PAS operations are effectively managed through responding to issues, delivering reporting and performing testing. In this role, you will continually learn and develop skills in PAS product ownership through increasing capabilities in data analysis, UI design, performance management, research and agility

Requirements

• Bachelor’s degree or equivalent combination of education and work experience
• Agile Application Development
• Commercial Acumen
• Communication
• Critical Thinking
• Customer Value Management
• Decision Making
• Digital Strategy
• Intentional collaboration
• Managing performance
• Product Backlog Management
• Product Roadmapping
• Software Development
• Stakeholder Management
• Strategic Planning
• Team Development

Nice To Haves

• Extensive Commercial Insurance experience
• Policy Administration system ownership or administration experience
• Experience in financial services
• Certified Product Owner
• SAFe Certification

Responsibilities

• Effective planning of operational tasks to enable the smooth operation of the Majesco Policy Administration System
• Recognize trends and repeat issues and work with business stakeholders on longer term fixes to reduce frequency
• Self and formal learning to improve Product Owner skills
• Support the creation of product roadmaps, epics, features, user stories, and acceptance criteria
• Contribute to all Agile ceremonies including PI Planning, Daily Standups, and Backlog Refinement, and retrospectives.
• Collaborate with business stakeholders to enable the operational management of the Majesco PAS.
• Use various sources of insight, metrics and data available to make data driven decisions.
• Develop a strong understanding of customer needs, motivations and behaviors to influence experiences that contribute to a rewarding customer experience.
• Build a deep understanding of the Policy Administration System from product design, underwriting, process, claims and commercial
• Perform UAT of product improvements
• Manage compliance related changes
• May assist with Business Production Support tasks as needed

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level