Maintenance Technician

NEW STANDARD EQUITIES INC•Upland, CA

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About The Position

The Maintenance Technician is responsible for diagnosing maintenance issues, making repairs, and completing maintenance requests in a timely manner. The Maintenance Technician will also be responsible for maintaining the overall condition of the apartment community including the grounds and common areas and to provide a quality living environment for residents. Successful Maintenance Technicians will be customer service focused, possess a sense of urgency, and be responsive to resident and team member needs.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should preferably have knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, internet software, order processing systems, and Yardi.
High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
Valid driver's license
Valid automobile insurance
Basic computer skills
Strong customer service skills
Knowledge and ability to demonstrate basic workings of plumbing, electrical, HVAC, flooring, appliance, landscaping, and irrigation systems
Ability to provide personal truck to travel to and from properties and to transport various tools, such as ladders
Organizational skills, detail oriented
High performance standards
Good oral and written communication skills
Ability to multi-task and work efficiently
Proven record of working both independently and with supervision
Effective team player
Positive attitude
Knowledge of environmental hazards including asbestos, lead based pain, and radon
Ability to work weekends as necessary and respond to emergencies

Nice To Haves

Relevant certifications preferred (EPA, HVAC, CPO)
Bi-lingual is a plus

Responsibilities

Performs maintenance duties including work orders and preventative maintenance activities, with minimal supervision consistent with company policies and procedures and direction from supervisor(s), completes documentation and necessary paperwork in a timely, accurate, and complete manner to document and track maintenance activities.
Ensures apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, and other miscellaneous maintenance and repairs necessary or directed.
Maintains grounds, common areas, and amenities by picking up/emptying trash and debris, vacuuming, moping, pressure washing breezeways and commons areas, general cleaning as needed and other areas as directed.
Repairs minor problems of buildings and foundations, including ceilings, walls, floors, basements, and all mechanical contents of the building.
Assists with unit turns, move outs, apartment inspections, and work orders.
Applies knowledge of building operating systems such as HVAC, security and sprinkler systems, fire alarms, plumbing, heating, electrical, and any other related setups to perform maintenance, preventative maintenance, and/or repairs.
Complies with company standards and applicable laws including but not limited to; Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attends and participates in company safety meetings and required trainings and other safety related laws and requirements, and by reporting accidents and incidents promptly to supervisor.
Reports known safety hazards, equipment, and customer concerns to supervisor.
Responds quickly to emergency situations during work hours and on-call coverage.
Follows established process for inventory of supplies and materials at the community, by tracking inventory used, returning unused inventory, and notifying supervisor about re-ordering needs. Supports cost saving initiatives by fixing rather than replacing parts when possible and not being wasteful with materials and supplies.
Maintains high levels of customer service for prospects, residents, vendors, and associates.
Performs other duties as assigned.