Maintenance Technician

Kasa • Hillsboro Beach, FL

17d • $19 - $21

About The Position

We are looking to add a highly motivated individual to join our Portfolio Operations team. As a Maintenance Tech you will have end-to-end ownership over the on-the-ground operations for Hillsboro Beach Resort. This will include physical and technical challenges, while also being the face of Kasa on the ground.
In this role, you will report to the Maintenance Supervisor and work closely with the General Manager, Property Operations support team and our Guest Experience team. It takes a special person to oversee this property and we hope you're excited by the challenge!
This role is in our Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
Like many operations roles, there is no ‘typical day'. Your role will involve a wide range of activities tending to the hotel operation. Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Essential Duties and Responsibilities are as follows:
Construct, repair, and apply paint finishes throughout the hotel premises.
Install and exchange lighting fixtures along with replacing bulbs as needed.
Perform visual inspections and conduct operational tests on machinery and equipment.
Identify irregular sounds or operational discrepancies in machines or equipment, collaborating with supervisors or maintenance peers to diagnose issues and facilitate repairs.
Uphold and service the structural integrity of the establishment.
Attend and actively engage in all scheduled training sessions and meetings.
Execute painting tasks in corridors, hotel rooms, and lobby spaces as required.
Transport heavy boxes and parcels within the hotel premises for maintenance and repair purposes.
Aid in the delivery and setup of new equipment, including televisions, mattresses, tables, chairs, and similar items.
Maintain regular communication with the Maintenance Supervisor regarding assigned projects.
Responsively address all customer inquiries and requests with a courteous and efficient approach.
Respond to all customer requests in a timely and personable manner.
A typical schedule for this role is based on business needs in your market or assigned property, sometimes including nights, weekends, and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.
In this growing market, a readiness to gradually increase your hours or take on added responsibilities is a plus.

Requirements

• Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
• You enjoy mobile technology, have worked with it in past roles, and you're eager to learn new systems and platforms to make you better at your job
• You're flexible in your schedule and can help with emergencies whenever they arise
• Ability to work independently and as part of a team; must be able to multi-task and complete tasks/projects in an efficient and timely manner.
• Excellent communication and interpersonal skills
• You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day
• You can handle stressful situations with a calm and positive demeanor

Nice To Haves

• 2+ years of hotel experience
• 2+ years of guest service experience
• Certifications in HVAC, Electrical, Plumbing, or other relevant fields
• You pride yourself on your communication and organizational skills

Responsibilities

• Maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
• Construct, repair, and apply paint finishes throughout the hotel premises.
• Install and exchange lighting fixtures along with replacing bulbs as needed.
• Perform visual inspections and conduct operational tests on machinery and equipment.
• Identify irregular sounds or operational discrepancies in machines or equipment, collaborating with supervisors or maintenance peers to diagnose issues and facilitate repairs.
• Uphold and service the structural integrity of the establishment.
• Attend and actively engage in all scheduled training sessions and meetings.
• Execute painting tasks in corridors, hotel rooms, and lobby spaces as required.
• Transport heavy boxes and parcels within the hotel premises for maintenance and repair purposes.
• Aid in the delivery and setup of new equipment, including televisions, mattresses, tables, chairs, and similar items.
• Maintain regular communication with the Maintenance Supervisor regarding assigned projects.
• Responsively address all customer inquiries and requests with a courteous and efficient approach.
• Respond to all customer requests in a timely and personable manner.

Benefits

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
• The Pay: The starting base pay range for this role is between $19.00 and $21.00 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
• Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
• Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
• Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees