Maintenance Technician

ISS•Grand Prairie, TX

3d•$26 - $28

About The Position

The Maintenance Technician reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Maintenance Technician will partner with the Site Operations Supervisor to ensure collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions of this role involve solving non-complex (single system) maintenance and repair of a building’s shell, core, and equipment. The purpose of this role is to maintain facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. Ultimate success in this role is around providing safe and reliable building systems that proactively and reactively support our client’s business needs. The Maintenance Technician will at times be on shift alone and will be a point of contact for the client and must be able to respond to escalations and communicate in a professional manner at all times.

Requirements

High school diploma or vocational or trade school/college required
Basic mechanical, electrical, plumbing, and HVAC skills including knowledge of the corresponding tools in these trades
Communication skills to translate basic technical information to those with and without a technical background
Work independently and as part of a team, requiring strong communication and interpersonal skills
Potentially work in noisy environments (with required PPE), stand for long periods of time, crawl, climb and work with equipment of various types
Must possess valid state driver’s license. May be required to travel via car within a specific metropolitan region
Demonstrates professional and customer service aptitude
Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)
Ability to work within tight timelines
Participate and embrace development opportunities
Ability to troubleshoot down to component level

Responsibilities

Self-Performance of Primary Preventative (PM’s) & Reactive Maintenance (RM’s) work orders to consist of:
Patch/Painting of walls
Door/Lock hardware repairs and installation (basic)
Installation and mounting of building fixtures (tv’s, signs, etc.)
Minor plumbing repairs (clogs, drains, valves, faucets, fixtures, etc.)
Safety Eyewash/Shower Inspections and Maintenance
Fire Extinguisher Inspections
Overhead Lighting Bulb replacement
Roof inspections
Light Snow removal and walkway salting (cold weather regions)
Building Safety Inspections
Kitchen Equipment Inspections
Café Equipment specialty cleaning
Shopping tool repairs (casters, handles, etc.)
HVAC system & water system filter replacements
Hot/Cold Calls
Proactively mitigate slip, trip, fall hazards
Effective LOTO (lock out, tag out) compliance
Ensure all health and safety requirements are established and followed by on site staff and sub-contractors
Use of CMMS system software for work order management (PC & Mobile based)
Follow 5S principles for organization/cleanliness of “Front of House” (client/customer spaces) and “Back of House” (equipment rooms, storage areas, tool cribs, etc.) on the property
Order supplies for PM’s and RM’s as needed. Ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met
Complete detailed records of all work to be documented in the CMMS system
Conducts frequent equipment rounds and readings to detect malfunctions, records data as required
Escorts and directs site vendors as required
On call (1st line of support) to address escalations or emergencies if they arise
Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner

Benefits

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

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