Maintenance Support Specialist

Hampton Roads Transit•Norfolk, VA

5d•$18 - $27

About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment. . Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Manages fleet availability for efficient yard management to include bus assignments and related operational changes. Complete and distribute Daily AM and PM Pull-Out Report. Performs data entry and closes out completed maintenance work orders. Monitors, maintains, and identifies work standards that lead to improved operations performance. Supports the development and deployment of activities in the various operational management databases. Assists in the development and maintenance of procedures, forms, and work measurements. Writes and/or edits information contained in manuals and forms used to clarify operational policies and procedures. Reviews maintenance records and enters data into various management databases. Scans and manually files maintenance records as per FTA guidelines. Organizes, authors, and presents oral and written reports used by department heads as the basis for day-to-day decision making. Adheres to established policies, objectives and time sensitive tasks and schedules. Attends department and Agency meetings as required. Administers and maintains operations management computer databases. Advises department director and managers on maintenance management database capabilities and creates/modifies software business rules, tables, forms, etc. to support new procedures. Resolves database problem conditions in support of the Operations Department and end users. Test, document new procedures, and reproduce final changes in the production environment. Required to oversee daily database administration including defining users file system creation/management, troubleshooting, application support, security, and recovery. Coordinates work with supervisors and management staff. Develops ad hoc queries and generates reports. Will serve as a back-up, for the upkeep of personnel records, entering and tracking time and attendance data, reviewing payroll reports to assure accuracy prior to processing. Completes special reports, researches, and organizes information and data files. Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. Performs other duties as required.

Responsibilities

Manages fleet availability for efficient yard management to include bus assignments and related operational changes.
Complete and distribute Daily AM and PM Pull-Out Report.
Performs data entry and closes out completed maintenance work orders.
Monitors, maintains, and identifies work standards that lead to improved operations performance.
Supports the development and deployment of activities in the various operational management databases.
Assists in the development and maintenance of procedures, forms, and work measurements.
Writes and/or edits information contained in manuals and forms used to clarify operational policies and procedures.
Reviews maintenance records and enters data into various management databases.
Scans and manually files maintenance records as per FTA guidelines.
Organizes, authors, and presents oral and written reports used by department heads as the basis for day-to-day decision making.
Adheres to established policies, objectives and time sensitive tasks and schedules.
Attends department and Agency meetings as required.
Administers and maintains operations management computer databases.
Advises department director and managers on maintenance management database capabilities and creates/modifies software business rules, tables, forms, etc. to support new procedures.
Resolves database problem conditions in support of the Operations Department and end users.
Test, document new procedures, and reproduce final changes in the production environment.
Required to oversee daily database administration including defining users file system creation/management, troubleshooting, application support, security, and recovery.
Coordinates work with supervisors and management staff.
Develops ad hoc queries and generates reports.
Will serve as a back-up, for the upkeep of personnel records, entering and tracking time and attendance data, reviewing payroll reports to assure accuracy prior to processing.
Completes special reports, researches, and organizes information and data files.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Performs other duties as required.