Maintenance Coordinator

Tricon Residential•Huntersville, NC

34d•Hybrid

About The Position

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. Job Description The Maintenance Coordinator is responsible for managing work orders and purchase orders, coordinating maintenance requests, overseeing repair projects, and handling invoicing and vendor communications. This role ensures that maintenance activities are completed efficiently and effectively, maintaining high standards of service for residents. Hybrid Schedule: Work from Home - Monday and Friday. In Office (Huntersville) - Tuesday, Wednesday, Thursday. Essential Duties and Responsibilities: Essential duties and responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Requirements

Excellent written and verbal communication abilities
Strong typing skills
Proven ability to multi-task
Problem-solving experience is a plus
High school diploma or GED
Prior customer service experience
Excellent attention to detail

Nice To Haves

Knowledge of Yardi
Prior Maintenance experience preferred

Responsibilities

Review and approve all invoices submitted for Purchase Orders within approval levels
Manage vendor relations and performance with our Vendor Specialists to ensure customer satisfaction
Negotiate bids to reduce costs while maintaining quality
Submit Works Orders to vendors and update vendor work order memos according to standard workflow
Coordinate with Vendor and residents for all scheduled and non-scheduled maintenance requests
Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion
Maintain records and monitor maintenance status daily
Proactively communicate with resident and vendors through to the completion of work
Maintain an acceptable level of open work orders within their market
Create PO’s along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently