Maintenance Analyst (Campus)
About The Position
The Maintenance Analyst is a full-time, on-site role embedded directly in our campus robotics operations. This is a hands-on position for engineers and technical professionals who want to work with real autonomous systems in production environments -- not in a lab. You will be responsible for the day-to-day technical health of our robot fleet, supporting both field operations and logistics at your assigned campus. New hires receive structured onboarding and field training, giving you a strong operational foundation before you own your site independently. For candidates early in their engineering careers, this role offers rare, direct exposure to deployed robotics at scale with clear paths into operations leadership, systems engineering, and beyond.
Requirements
- Bachelor's degree (or in final year of completion) in Electrical, Electronics, Mechatronics, Electromechanical, or Mechanical Engineering -- or equivalent technical discipline
- Demonstrated hands-on aptitude with hardware, electronics, or mechanical systems (coursework, projects, internships, or personal builds all count)
- Strong analytical and problem-solving skills
- Effective written and verbal communication in English
- Ability to work on-site full-time at the assigned campus location
- Ability to lift and handle equipment as part of normal operations
Nice To Haves
- Experience with robotics, autonomous systems, IoT, or embedded devices
- Familiarity with Linux, networking, or mobile connectivity troubleshooting
- Prior field technician, lab assistant, or operations support experience
- Experience with inventory or asset management systems
Responsibilities
- Maintain the robot fleet in optimal mechanical, electrical, and software condition at all times
- Perform hardware diagnostics, repairs, and component replacements as needed
- Execute and document all robot interventions, including remote and on-site troubleshooting
- Support and implement software updates across the fleet
- Ensure each robot has required SIM card and data connectivity; maintain SIM-to-robot tracking log
- Manage tools, spare parts, and asset inventory -- keep records current and follow procurement protocols
- Support hardware and software field testing as directed
- Prepare maintenance reports on fleet health, incidents, and interventions
- Serve as the primary on-site point of contact for operations stakeholders at your campus
- Oversee daily fleet deployment and recovery
- Monitor fleet aesthetics and functional readiness; address issues proactively
- Ensure partner restaurants and end-points have all systems in place to operate with the robot fleet
- Meet operational shift requirements and KPIs, including manual robot loading and direct consumer delivery when required
- Ensure facilities, vehicles, and other company assets are properly managed and compliant with applicable state and local requirements
- Conduct inventory cycle counts within the warehouse.
- Coordinate shipping of spare parts, robots, marketing materials, and other company assets
- Maintain accurate operational and performance reports as required
- Occasionally support campus engagement, marketing, and growth activities
Benefits
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Equity participation, subject to plan terms and approval
- Access to professional learning and development resources
- Direct, hands-on experience with deployed autonomous robotics systems
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
