Mailing Services Associate

The Southern Baptist Theological Seminary•Louisville, KY

2d•Onsite

About The Position

The purpose of this position is to provide friendly customer service to all Mailroom customers (students/faculty/staff), and to be knowledgeable of all core mailing services functions. The employee in this position will have the following essential job functions: Politely greet all customers with a smile Assist with package pickup and drop off Answer questions related to mailing services by becoming familiar with FAQs Sort and post incoming letter mail effectively and efficiently Scan and sort student and interoffice packages effectively and efficiently Prepare outgoing mail (letters/packages) for all external carriers (i.e., USPS, FedEx, UPS) Meter outgoing mail Perform “indoor” and “outdoor” routes as instructed Assist in processing bulk mail as needed Performs other duties as may be assigned by supervisor. The person in this position will work in a noisy environment, standing, sitting, bending and stretching, lifting and repetitive movements. Must be required to lift more than 60 pounds and have a valid US Driver’s license. This person may also be required to perform indoor and outdoor mail routes, which will require walking long distances. The person in this position will use the following equipment: typical office equipment, dollies, and postal scales and meters; driving the mail van as authorized and instructed.

Requirements

Must be able to work Monday and Wednesday at 10:00am-1:00pm, with additional hours available throughout the week
Become proficient in POS systems, including Lightspeed and Pitney Bowes
Possess a strong work ethic and proactive attitude
Arrive to shifts on time and communicate clearly with fellow associates
Maintain professional appearance
Must be required to lift more than 60 pounds and have a valid US Driver’s license
It is required that the person in this position has received a high school diploma and is actively pursuing higher education
It is required that the person in this position have experience that demonstrates an ability to interact with customers and efficiently process tasks

Responsibilities

Politely greet all customers with a smile
Assist with package pickup and drop off
Answer questions related to mailing services by becoming familiar with FAQs
Sort and post incoming letter mail effectively and efficiently
Scan and sort student and interoffice packages effectively and efficiently
Prepare outgoing mail (letters/packages) for all external carriers (i.e., USPS, FedEx, UPS)
Meter outgoing mail
Perform “indoor” and “outdoor” routes as instructed
Assist in processing bulk mail as needed
Performs other duties as may be assigned by supervisor