Mail Room Associate

DriveTime•Mesa, AZ

6d•Onsite

About The Position

Performs duties in our operations mailroom to ensure prompt delivery and pick up, provide administrative support and services, and assist department leaders with special projects. In addition, this associate will work with external vendors and internal departments as needed. In long, the mailroom associate will: Receive and accurately sort all incoming and outgoing mail, overnight and courier mail daily and packages daily. Requests special deliveries and pick-up with courier services. Assist internal customers and questions regarding mail codes, lost or misplaced interoffice mail, UPS, Airborne, and Fed Express tracking, etc. Keeping the mailroom organized, stocked, and clean, including ordering supplies and maintaining equipment. Insure couriers are picking up and delivering the interoffice mail on time. Maintain accurate records of incoming and outgoing mail documents Update bad addresses on returned mail Performs other related duties as assigned.

Requirements

Excellent verbal and written communication skills.
Must possess excellent verbal and written communications skills, typing skills and windows-based skills, Excel, and Word.
Fantastic problem solver and multitasker. Your job is not only to find the problem, but more importantly, find the solution.
Excellent ability to maintain composure with customer while striving toward superior customer service.
A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it!
Must be self-motivated and detail oriented with strong decision-making skills.
Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
Skilled at multi-tasking and prioritizing effectively.
Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
Strong leadership skills, strong ability to identify areas of opportunity and be responsive to address these needs.
High School Diploma or GED required
Must be comfortable working on site and have availability weekdays from 7am-4pm.

Responsibilities

Receive and accurately sort all incoming and outgoing mail, overnight and courier mail daily and packages daily.
Requests special deliveries and pick-up with courier services.
Assist internal customers and questions regarding mail codes, lost or misplaced interoffice mail, UPS, Airborne, and Fed Express tracking, etc.
Keeping the mailroom organized, stocked, and clean, including ordering supplies and maintaining equipment.
Insure couriers are picking up and delivering the interoffice mail on time.
Maintain accurate records of incoming and outgoing mail documents
Update bad addresses on returned mail
Performs other related duties as assigned.