Mail & Imaging Specialist

Blue Cross Blue Shield of Wyoming • Cheyenne, WY

1d

About The Position

As a Mail and Imaging Specialist with the BCBSWY Customer Support Operations Services Team, you will play an essential role in providing timely and accurate dispersion of incoming and outgoing correspondence in support of our members and providers. Our Control Unit is equipped with software-supported imaging equipment, postage machine, processing station, binding machine and other necessary tools for efficiently handling mail, medical records, and related documents. To be successful in this role, you will need to be able to operate computer equipment and the software programs utilized with them, operate office equipment as listed above for processing correspondence, understand the various departments at BCBSWY and what their basic function is, and participate as a member of a team dedicated to meeting customer needs in a professional manner. As a new Mail and Imaging Specialist, you will be provided on-the-job training on our systems, processes, services, and providing best-in-class customer service skills.

Requirements

• earned High School diploma or equivalent

Nice To Haves

• prior experience with operating office equipment is helpful

Responsibilities

• providing timely and accurate dispersion of incoming and outgoing correspondence in support of our members and providers
• operate computer equipment and the software programs utilized with them
• operate office equipment as listed above for processing correspondence
• understand the various departments at BCBSWY and what their basic function is
• participate as a member of a team dedicated to meeting customer needs in a professional manner

Benefits

• Best-In-Class Health Insurance at minimal to no-cost for BCBSWY employees!
• highly competitive compensation!
• employees are eligible for annual merit increases
• Monthly incentives that are based on individual and company performance are also available to eligible employees
• Sales Team can realize generous performance-based commissions
• medical, dental, vision, 401(k), life insurance, paid time off (PTO), 10 paid holidays in addition to PTO annually, plus 8 paid volunteer hours, various wellness programs
• dress code of "Dress for Your Day!" which can mean jeans every day (depending on your role)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees