Mail and Doc. Imaging/Records Clerk Level 2

Intealth•Philadelphia, PA

25d•$16•Onsite

About The Position

We're seeking a detail-oriented, customer-focused Mail and Document Imaging/Records Clerk Level ll to join our dynamic IS Operations team. In this role, you'll assist with day-to-day mailroom operations and play a key role in resolving requests, troubleshooting issues, and ensuring high-quality service delivery across the organization.

Requirements

2+ years of mailroom experience, with hands-on knowledge of scanning, indexing, and document management.
Proficiency in Microsoft Office and experience with USPS, FedEx, and UPS shipping tools.
Excellent problem-solving and organizational skills with the ability to multitask in a fast-paced environment.
Strong communication skills and the ability to work effectively with a diverse team.
A High School Diploma is required.

Responsibilities

Support mail room operations, including scanning, indexing, and preparing documents.
Provide first and second-level support for mail room issues, ensuring minimal disruption.
Develop job aids and help implement mail room standards.
Assist with the preparation of Intealth Certificates and other critical documents.
Train new mail room staff, ensuring smooth onboarding and knowledge sharing.
Maintain accurate inventory records and communicate with vendors for shipping and tracking.