Mail and Records Clerk (2065)

THE COUNSELING CENTER•Portsmouth, OH

About The Position

The Mail and Records Clerk is responsible for the accurate, timely, and confidential handling of all incoming and outgoing agency mail. This role supports daily administrative operations by ensuring correspondence, packages, and internal documents are properly received, sorted, distributed, and dispatched in accordance with agency policies and applicable confidentiality standards.

Requirements

Knowledge of standard mail handling procedures and postal regulations
Strong attention to detail and organizational skills
Ability to handle confidential information with discretion and professionalism
Effective time management and ability to meet deadlines
Basic computer skills, including email and document tracking systems
Ability to communicate clearly and work cooperatively with staff across departments
High school diploma or equivalent required

Nice To Haves

Previous clerical, mailroom, or administrative experience preferred

Responsibilities

Receive, sort, date-stamp, and distribute incoming mail, packages, and courier deliveries to appropriate departments and staff
Prepare outgoing mail, including weighing, postage application, and coordination with postal and courier services
Maintain logs for certified, registered, and tracked mail as required
Ensure proper handling of confidential and sensitive documents in compliance with agency policies and applicable regulations
Operate mailroom equipment such as postage meters, scanners, and copiers
Coordinate with departments regarding special mailings, bulk mail, or priority shipments
Monitor and maintain adequate mailroom supplies and request replenishment as needed
Assist with internal document distribution and interoffice mail
Support Record Clerk in processing Record Requests.
Maintain a clean, organized, and efficient mailroom environment
And any other job Duties as assigned by Supervisor