Maître D - Drexel

Think Hospitality • Miami Beach, FL

9d

About The Position

We're looking for polished and welcoming Maitre D' to join our team!

As a Maitre D', you will oversee the flow of service by managing reservations, walk-ins, and seating assignments while maintaining a polished and professional presence. Your role is key in ensuring an exceptional guest experience from arrival to departure.

Requirements

• Previous hospitality experience required
• Proficient with Open Table which is the FOH dining reservation platform
• Prior Maitre D' or front-of-house leadership experience preferred
• Experience in a high-volume restaurant, lounge, or nightclub environment
• Strong organizational, multitasking, and communication skills
• Ability to remain calm and focused in a fast-paced setting
• Professional appearance and demeanor
• Must be able to stand, bend, and lift up to 50 lbs for extended periods
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• Greet guests warmly and manage check-ins for reservations and walk-ins
• Organize and oversee the reservation book to maximize seating efficiency
• Maintain cleanliness and organization of the entrance area and venue
• Assist with incoming calls and answer guest inquiries
• Strategically seat guests to balance service and enhance the guest experience
• Support the dining room team with initial table setup and guest accommodations
• Prepare and organize menus, ensuring all materials are updated and available
• Follow all opening, closing, and sanitation procedures
• Communicate effectively with management, kitchen, and service staff to ensure seamless operations
• Lead by example, demonstrating professionalism and teamwork

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 11-50 employees