Luxury Vacation Club Concierge (JW Marriott Grande Lakes)

Marriott Vacations Worldwide • Orlando, FL

10d • Onsite

About The Position

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with luxury concierge and/or sales experience to join our award-wining sales and marketing team at The JW Marriott, Orlando Grande Lakes. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in The Marriott Vacation Clubs properties to promote the Marriott Vacation Club Destinations® Program. What's in it for you? Hotel and resort discounts Immediate 401(k) discretionary company match up to 6% Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do? Engage with hotel guests at lobby desk locations and provide elevated customer service. Schedule sales presentations and manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production goals. Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services. What are the requirements? Bold persuasion skills Computer skills Stand, sit and walk for extended periods of time Flexible schedule including weekends and holidays Excellent phone communication skills and/or interpersonal skills interacting with guests Service focused Detail oriented with process and follow-up Financially motivated Concierge and/or sales experience preferred Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you. 20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members

Requirements

• Bold persuasion skills
• Computer skills
• Stand, sit and walk for extended periods of time
• Flexible schedule including weekends and holidays
• Excellent phone communication skills and/or interpersonal skills interacting with guests
• Service focused
• Detail oriented with process and follow-up
• Financially motivated

Nice To Haves

• Concierge and/or sales experience preferred

Responsibilities

• Engage with hotel guests at lobby desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Benefits

• Hotel and resort discounts
• Immediate 401(k) discretionary company match up to 6%
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Positive work environment
• Growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed