Luxury Spa Sales & Client Experience Manager

Dermafix SpaOrange Park, FL
10d$3,000Onsite

About The Position

We’re looking for a dynamic and results-driven Sales & Client Experience Manager to lead the front-end operations of our luxury spa. In this high-impact role, you'll drive revenue, enhance the guest experience, and support our growth across multiple locations. If you thrive in a fast-paced, high-touch environment where performance is rewarded and leadership is valued, this is your moment.

Requirements

  • Proven background in sales or business development (spa, luxury retail, or hospitality preferred)
  • Strong leadership skills with the ability to inspire and motivate a team
  • Confident communicator who thrives in a client-facing, high-end setting
  • Driven by goals, performance, and results
  • Familiar with CRM software, scheduling systems, and client management tools
  • Must have reliable transportation and the flexibility to work at least one weekend day

Responsibilities

  • Lead day-to-day sales operations and team performance at the front desk
  • Deliver exceptional client service while meeting and exceeding revenue goals
  • Drive membership, product, and treatment sales with confidence and professionalism
  • Coach and mentor team members on sales, service, and CRM best practices
  • Manage scheduling, appointment flow, and client communication
  • Handle client concerns and ensure every visit is seamless and elevated
  • Analyze sales KPIs and create action plans for continued growth
  • Collaborate with marketing to align promotions, events, and campaigns

Benefits

  • $100K+ Earning Potential – Base salary plus uncapped commission
  • Paid Training – We invest in your success from day one
  • Gas Reimbursement – For travel to nearby spa locations
  • Growth-Driven Culture – Advance your career in a growing luxury brand
  • Employee Discounts – On top-tier skincare products and spa services
  • Base Salary: $3,000/month
  • Uncapped commission – The more you sell, the more you earn
  • Paid onboarding and training
  • Gas reimbursement for travel between nearby spa locations
  • Staff discounts on luxury skincare and treatments
  • Career advancement in a fast-growing, high-end wellness company
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