Lung Cancer Screening Coordinator MRMC - Cat Scan - 40 hour Days

UMass Memorial Health•Milford, MA

5d•$18 - $33

About The Position

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Under the direction of the Cat Scan Supervisor, performs a variety of duties involving patient care coordination, data collection, compiling reports, facilitating case review meetings, and providing clerical support services. The Lung Cancer Screening Coordinator works with referring physician offices and clinics to manage follow-up imaging tests and other appointments/tests/procedures as necessary. The Lung Cancer Screening Coordinator manages all aspects of the CT Lung Cancer Screening database including data entry, statistical reporting, and enhancements.

Requirements

High school diploma or equivalent
3-5 years previous customer service experience in a healthcare setting
Experience in Pulmonary Medicine, Oncology or Diagnostic Imaging a must.
Strong customer service and interpersonal skills.
Comprehensive knowledge of inventory control.
Good communication skills.
Strong organizational skills
Knowledge of computer systems, Microsoft office- Word, PowerPoint and Excel.
Analytical and computational ability.
Ability to read, write and speak clearly in English.
Excellent written and verbal communication skills in order to communicate effectively with a variety of levels including patients, hospital, and medical staff.
Ability to maintain strict confidentiality.
Medical terminology.

Nice To Haves

Certified Medical Assistant

Responsibilities

Communicates with referring physicians regarding patient appropriateness for program and coordinates information with referral services.
Directs patients through the screening, enrollment, and appointment process.
Review insurance authorization information for exams as needed. Coordinates with Patient Financial Services.
Perform patient scheduling/rescheduling as needed in the EMR.
Performs patient follow up management for patients already enrolled uses database to ensure appropriate follow up appointments are scheduled and kept as recommended.
Establishes processes and standards that ensure consistent patient scheduling including follow up diagnostic imaging exams.
Maintains accurate patient data (records, logs, charges, files, and other related information).
Responsible for Database Management – manage all aspects of the CT Lung Screening database including inputting patient screening data, patient letters, patient status, data entry input of all patient management activities, statistical reporting.
Works closely with Radiology IT with database design, enhancement, and maintenance. Is responsible for reporting database maintenance issues to Radiology IT for resolution
Schedules appointments, diagnostic studies, and provides follow-up and confirmation calls.
Prepare documentation for the Pulmonary Nodule Board meetings and send agenda/minutes to committee members in a timely manner.
Prepares weekly program statistics. Provide updates on program activity, statistical information, and recommendations for program enhancements.