LPN Telephone Triage for Hospice and Home Health FT

Methodist Le Bonheur Healthcare

5d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

• Technical Degree or Diploma Nursing - LPN
• 1-3 years Home care/hospice
• Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing
• Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing
• Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing
• Work is performed off-site; must provide own transportation to deliver paperwork and attend meetings.
• Ability to understand complex written materials, such as patient records.
• Ability to communicate verbally with all levels of associates, management, physicians, and patients and their families.
• Ability to work without close supervision, and to exercise independent judgement in a professional area.
• Ability to work within an interdisciplinary environment as a member of a team dedicated to shared patient/family responsibilities.
• Ability to organize multiple tasks and projects and maintain control of work flow.
• Ability to react quickly to multiple and emergency situations.
• Ability to read, write, and communicate verbally and in writing to other individuals.
• Ability to perform repetitive motions.
• Ability to stay calm during periods of high demand, remain responsive to patient/family needs, demonstrate follow-through of action taken, recommendations made.

Responsibilities

• Demonstrates clinical expertise with regards to age specific populations, including neonates, pediatrics, adolescents, adults and geriatrics.
• Provides complete accurate documentation of each phone call and follow-up.
• Communicate clear, concise information both verbally and in writing to all team members.
• Assists interdisciplinary group in providing 24 hour, 7 days per week care.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
• Understands, applies and supports Hospice, Alliance, and Methodist LeBonheur Healthcare policies, procedures and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees