LPN- Patient Enrollment Specialist
About The Position
Are you passionate about patient care and creating a positive first experience for those navigating chronic health conditions? We’re looking for a Patient Enrollment Specialist (PES) to join our growing team and play a key role in supporting the onboarding of patients into our Chronic Care Management (CCM) program. About the Role As a PES, you will serve as the first point of contact for new patients. You’ll be responsible for educating patients on CCM services, obtaining consent, creating the first care plan, and ensuring a smooth transition to the long-term care team. This is an excellent opportunity for someone who thrives in a collaborative, patient-centered environment and enjoys a mix of communication and administrative responsibilities.
Requirements
- Strong communication skills with a patient-first approach.
- Detail-oriented with excellent documentation and follow-up habits.
- Ability to work independently while contributing to a collaborative team.
- Experience in healthcare, care coordination, or customer service preferred.
Responsibilities
- Conduct initial outreach calls to introduce the CCM program and obtain patient consent.
- Develop and document the first care plan in alignment with CCM requirements.
- Complete the initial CCM report before transitioning patients to their long-term Care Team Coordinator.
- Ensure all documentation is accurate, timely, and compliant with regulatory standards.
- Work closely with internal teams to support seamless patient transitions.
- Address any questions or concerns patients may have during the onboarding process.
- Support various administrative tasks related to enrollment and care coordination.
Benefits
- Eligibility for Benefits: Begins on the 1st of the month following 60 days of employment.
- Health Insurance: 60% premium paid for employee coverage; family plans available at competitive rates.
- Dental & Vision Insurance: Offered through our group plan.
- Paid Time Off (PTO): Accrues up to 40 hours per year; accrual begins on day one, available after 90 days.
- Unpaid Time Off: 40 hours per year, available after an initial training period.
- Paid Holidays: Six (6) paid holidays per year after 90 days: New Year’s Day, Memorial Day, Independence Day, Thanksgiving, Christmas Eve, and Christmas Day.
- Work from home opportunities available
- Compensation: $19.00 - $21.00/hour + Performance-Based Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
