LPN- Intake Representative - Alliance Business Dev - FT Day

Methodist Le Bonheur Healthcare

2d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Responsible for receiving and processing referrals on potential home care/hospice patients and coordination of data collection and entry. Verifies and enters all physician orders, patient demographics, and insurance status. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for receiving and processing referrals on potential home care/hospice patients and coordination of data collection and entry. Verifies and enters all physician orders, patient demographics, and insurance status. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.

Requirements

• Technical Degree or Diploma Nursing
• Administrative, customer service, or healthcare 1-3 years
• Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing
• Proven record of providing excellent customer service both internally and externally.
• Knowledge of third-party payers.
• Ability to evaluate problematic situations and be able to adapt, respond to, and/or notify/advise appropriate staff in order to resolve the situation/issue.
• Ability to set priorities, coordinate multiple tasks, maintain workflow, and prepare written materials.
• Ability to work without close supervision and to exercise independent judgment.
• Ability to operate standard office equipment.
• Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
• Must be proficient in the Microsoft Office products including Word, Excel, and Outlook.

Nice To Haves

• Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing
• Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing

Responsibilities

• Receives referrals for Home Health/Hospice Services.
• Reviews clinical documentation; identifies Home Health and Hospice appropriate patients for admission.
• Communicates with hospital Case Management to identify patient Home Health and/or Hospice needs.
• Offers assistance to patients, patient’s families, customers, physicians, Home Health/Hospice agencies, and other referral sources.
• Assures integrity of patient data and statistics.
• Prepares correspondence and materials for Case Coordinators.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees