Lounge Attendant

SFO • San Francisco, CA

7d

About The Position

The Airport Lounge Attendant is responsible for delivering excellent customer service to lounge guests by maintaining a clean, welcoming, and well-stocked environment. This role supports daily lounge operations and ensures guests enjoy a comfortable and premium experience while traveling. To apply please send a resume to [email protected]

Requirements

• Previous customer service or hospitality experience preferred
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, high-traffic environment
• Friendly, professional, and service-oriented demeanor
• Attention to detail and cleanliness
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays
• Team-oriented with a positive attitude

Nice To Haves

• Experience in airport, hotel, or food service environments
• Multilingual abilities

Responsibilities

• Greet guests warmly and verify lounge access eligibility
• Assist guests with inquiries and provide information about lounge amenities
• Handle guest concerns professionally and escalate issues to management when necessary
• Maintain cleanliness and organization of seating areas, restrooms, and service stations
• Ensure the lounge is well-stocked with food, beverages, and supplies
• Monitor lounge capacity and guest flow to maintain comfort and safety
• Set up, replenish, and monitor food and beverage offerings
• Follow food safety, hygiene, and sanitation standards at all times
• Clear used dishes and maintain service areas throughout the shift
• Follow airport security, safety, and company policies
• Assist with opening and closing procedures as assigned
• Communicate operational issues to the Lounge Manager or Supervisor

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees