Loss Prevention Officer (Operations)

Continental Secret Service Bureau•Lancaster, OH

1d•Onsite

About The Position

Continental Secret Service Bureau, Inc. is a family-owned, third-generation full-service contract security company operating since 1919 across Indiana, Kentucky, Michigan, Ohio, and West Virginia. This Loss Prevention Officer position is within Continental's Loss Prevention section, specifically for a retail box store. The role involves working as a uniformed retail Loss Prevention Officer, monitoring cameras for potential shoplifters, confronting and stopping them, and writing detailed reports on incidents. Officers will also be required to testify in court and network with local Law Enforcement. This is a full-time, 40-hour position, requiring work on both 1st and 2nd shifts, including weekends, with Monday and Tuesday as days off. The officer will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies, utilizing CCTV monitoring. Strong communication and customer service skills are vital for interacting with staff and customers, and the ability to manage conflicts is also important.

Requirements

Must pass a pre-employment criminal background check
Must pass a drug screen
Must have a valid driver's license
Must have reliable transportation
Must have a H.S. Diploma or GED
Must have Security experience (must be reflected on your resume)
Customer Service Skills
Must have good written/verbal communication skills

Responsibilities

Monitor cameras for potential shoplifters
Confront and stop all potential shoplifters
Write detailed reports for the client on shoplifting incidents
Testify in court for shoplifting incidents
Network with local Law Enforcement to help deter and apprehend shoplifters
Safeguard company assets and minimize theft through effective surveillance and loss prevention strategies
Utilize core skills in CCTV monitoring and loss prevention techniques
Interact with staff and customers
Manage conflicts