Long Term Assistant - Supply & Mail Services

SSO LLCMadison, WI
4d$15 - $18Onsite

About The Position

This role provides administrative and program support to ETF administrators and office directors while delivering agency‑wide service functions. Responsibilities support numerous benefit programs including retirement, health insurance, life insurance, long‑term disability, duty disability, deferred compensation, and more. The LT Assistant plays a key role in the SAMS/Records Unit, ensuring accurate records processing, efficient mail services, and strong internal customer support.

Requirements

  • Excellent interpersonal and customer service skills
  • Strong time‑management and prioritization abilities
  • High attention to detail and accuracy
  • Effective oral and written communication skills
  • Ability to build and maintain cooperative working relationships
  • Knowledge of research methods and record‑keeping practices
  • Knowledge of shipping techniques and ability to operate mail/office equipment
  • Accurate data entry and data‑quality review skills
  • Strong problem‑solving skills and ability to recommend solutions
  • Proficiency in MS Office (Word, Excel, Access, Outlook) and mail‑related software
  • Ability to learn and use scanning/imaging and workflow software

Benefits

  • Health, vision, and dental insurance
  • 401(k) with discretionary employer match
  • Paid time off and holidays
  • Flexible spending accounts
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