LOGISTICS SUPERVISOR

Wilson Lumber Company•Tanner, AL

1d•Onsite

About The Position

The Logistics Supervisor is responsible for overseeing all dock (shipping/receiving) and delivery operations at the Southpoint Millwork facility. This role leads and coordinates all logistics functions, including inbound and outbound deliveries, dock operations, inventory accuracy, equipment management, and personnel supervision while also working closely with the dispatcher. The Logistics Supervisor plays a vital role in promoting operational efficiency, customer satisfaction, and employee engagement while upholding Wilson Lumber’s Core Values. Scope of the Position: This position directly supervises delivery drivers, driver helpers, dock associates, dock leads, and works closely with administrative staff at the Southpoint Millwork facility as well as the dispatcher. Responsible for approximately 15-25 team members.

Requirements

Proficiency with Microsoft Office.
Strong analytical, organizational, and multi-tasking skills.
Excellent written, verbal, and interpersonal communication.
Self-starter with the ability to perform well under pressure and manage competing priorities.
Proven leadership skills with commitment to team development and engagement.
Ability to think strategically and solve problems effectively.
Bachelor’s degree in business, Logistics, or a related field, or equivalent industry experience.
Minimum of 2+ years supervisory or leadership experience in logistics, transportation, or dock operations.
Working knowledge of DOT, OSHA, and general transportation and warehouse safety regulations.
The ability to stand and walk frequently throughout the day.
Ability to lift 50 pounds without assistance
Ability to lift 150 pounds with assistance.
Must be able to wear the required Personal Protective Equipment.

Responsibilities

Lead, coach, motivate, and develop delivery and dock teams through a collaborative, team-based approach.
Manage daily workflow, staffing levels, scheduling, and coverage for both delivery and dock operations.
Conduct performance reviews and manage employee relations in accordance with company policies.
Foster a positive, safe, and productive work environment aligned with Wilson Lumber’s Core Values.
Provide clear direction on daily expectations, goals, and safety protocols.
Ensure flawless execution of delivery and dock operations in compliance with OSHA, DOT, and company standards.
Coordinate delivery schedules between dispatch, delivery staff, and customers to meet service expectations.
Oversee all shipping and receiving activities, including execution of load plans, load balance, and equipment use.
Maintain accuracy and quality standards for all inbound and outbound orders.
Monitor and manage all aspects of transportation and dock P&L performance.
Serve as the key point of contact for resolving service issues and special customer requests in a timely and professional manner.
Coordinate with internal and external stakeholders to ensure on-time and accurate deliveries.
Maintain open lines of communication with staff, leadership, and customers.
Ensure all safety programs are implemented, and training is completed as required.
Enforce OSHA, DOT, and company safety policies always.
Maintain facility appearance, condition, and security.
Working directly with Southpoint administrative assistant, ensuring that all shipping and receiving documentation is processed timely and accurately.
Document and manage damaged product claims.
Inform management of equipment, facilities, or personnel concerns.
Support strategic planning and budgeting initiatives for the logistics function.