Logistics Specialist

Smart Care Equipment Solutions

9d•Onsite

About The Position

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected]. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

B.S in applicable field, or a minimum of three (3) years of relevant experience
Analytical Reasoning - Has an understanding of analytical methodologies and the ability to utilize various statistical methodologies. Provides recommendations for business actions based on the conclusions drawn from analysis in a way that is meaningful to the business partner.
Project Management - Capable of effectively managing projects with little to no guidance.
Supply Chain Knowledge – Has some understanding of the role of each function in the Supply Chain and how their Key Performance Indicators support the needs of end customers.
Analyze Issues - Demonstrated results indicating knowledge of analyzing issues. Critically identifies an issue's scope and parameters while analyzing it from multiple perspectives. Determines the root causes as well as broad implications of issues. Integrates information and defines an array of alternatives. Applies a wide variety of analytical tools and processes (e.g. Six Sigma) on a regular basis to complete key projects and solve complex problems.
Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Greater than three (3) years of relevant work experience (required) including team leadership experience (preferred).
Supply Chain Certifications – the successful applicant should possess, be working towards, and/or possess the skills and capabilities equivalent to obtaining nationally recognized certification from the Institute for Supply Management (www.ismworld.com).
Change Management – the successful applicant must be willing to invest time and commitment towards being a champion of change management across the Supply Chain and supporting organizations within Smart Care.
Travel will be almost exclusively North America based. Anticipated travel is dependent upon service organization. Maximum 5% with potential to surge to no more than 25%, on exception. Travel needs will always be dependent upon need and aligned to both business and family needs.
Requested work location is on-site at a Smart Care Solutions location. Collaborative work at a Regional Warehouse location site is sometimes required. Remote work for this work will not be considered.
Safety Leadership
Continuous Improvement Mindset
Transactional Materials Efficiency
Stakeholder Engagement Feedback
Inventory Management KPIs

Responsibilities

Maintain a clean, orderly, and organized warehouse of stock inventory as well as surplus project material.
Surplus project material must be coordinated with the Supply Chain Manager.
Excess vehicle returns process administration.
Working with Technicians to ensure a timely and accurate return of required components to suppliers for credit.
Conduct reviews and audits of warehouse and vehicle inventories to ensure that inventory is appropriately identified and stored.
Participates in projects related to inventory and purchase cost improvements.
Independently carries out replenishment activities with full consideration for the impact of those activities on customer and business stakeholder expectations.
Promotes engagement and participation in overall materials management accountability.
Acts as inventory is their personal wallet.
This position does require normal warehouse operations ergonomic capabilities including the ability to frequently kneel, bend, squat, push, pull, reach, climb a ladder with the appropriate safety wear, drive a fork truck, and occasionally lift and carry up to 70 pounds.