Logistics Specialist III

Manitowoc • Jeffersonville, IN

10h • Onsite

About The Position

The Logistics Specialist is the international shipping & technical parts coordinator responsible for ensuring accurate and compliant international shipments from the Jeffersonville, Indiana warehouse. This role supports aftermarket parts, sales, and service by utilizing Manitowoc Product Support systems and procedures. The specialist provides expert technical shipping assistance for global customers. Key duties include verifying parts and documentation through ERP systems, managing country-specific shipping requirements, interpreting engineering documentation for serialized crane configurations, and ensuring parts meet fit, form, and function standards. Additional responsibilities include stamping, measurements, photography, freight tracking, and claims reporting.

Requirements

• Clear communication skills with non-native English speakers.
• Attention to detail.
• Ability to multi-task and shift priorities.
• Ability to manage and prioritize orders.
• Excellent communication and customer service skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in international shipping and logistics, preferably in a warehouse environment.
• Strong understanding of ERP systems and shipping documentation processes. Baan and SAP experience preferred.
• Technical aptitude for identifying and verifying parts according to engineering documentation.
• Excellent organizational skills.
• Attention to detail.
• High school diploma or equivalent.
• Minimum of 2-3 years of experience in parts support, technical service, shipping, or related field.
• Experience working with ERP systems in a manufacturing, service, or warehouse environment.

Nice To Haves

• 3-5 years of current experience in warehouse logistics and shipping documentation.
• Prior experience in the heavy equipment industry.
• Post-secondary education or career training.

Responsibilities

• Professional interaction with internal and external customers
• Timely and accurate communication and processing of documentation
• Data lookup and maintenance in ERP systems
• Proactive Quality and Grief follow up
• Adherence to Parts & Service policies
• Other tasks include taking pictures of parts, measurements, freight tracking, and internal and external claims reporting.
• Meet training and education goals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED