Logistics Specialist III

The Manitowoc Company • Jeffersonville, IN

15h • Onsite

About The Position

Job Summary: The Logistics Specialist is the international shipping & technical parts coordinator responsible for ensuring accurate and compliant international shipments from the Jeffersonville, Indiana warehouse. This role supports aftermarket parts, sales, and service by utilizing Manitowoc Product Support systems and procedures. The specialist provides expert technical shipping assistance for global customers. Key duties include verifying parts and documentation through ERP systems, managing country-specific shipping requirements, interpreting engineering documentation for serialized crane configurations, and ensuring parts meet fit, form, and function standards. Additional responsibilities include stamping, measurements, photography, freight tracking, and claims reporting.

Requirements

• Clear communication skills with non-native English speakers.
• Attention to detail.
• Ability to multi-task and shift priorities.
• Ability to manage and prioritize orders.
• Excellent communication and customer service skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in international shipping and logistics, preferably in a warehouse environment.
• Strong understanding of ERP systems and shipping documentation processes.
• Baan and SAP experience preferred.
• Technical aptitude for identifying and verifying parts according to engineering documentation.
• Excellent organizational skills.
• Attention to detail.
• High school diploma or equivalent.
• Minimum of 2-3 years of experience in parts support, technical service, shipping, or related field.
• Experience working with ERP systems in a manufacturing, service, or warehouse environment.
• Ability to sit for extended periods while working at a computer or participating in virtual meetings.
• Ability to move freely throughout the office and regularly access the warehouse floor.
• Lift and carry packages up to 30 pounds.
• Extended periods of standing and walking in a warehouse environment.
• Occasional need to climb stairs, bend, or kneel while inspecting package contents.
• Ability to wear required personal protective equipment (PPE) such as safety glasses, hard hats, and steel-toed shoes as required.
• Maintain a Safe Workspace: Ensure workstations are ergonomically set up and free from trip hazards, clutter, or unsafe electrical setups.
• Adhere to Safety Policies: Follow all company health and safety policies, including emergency evacuation procedures, visitor protocols, and reporting requirements.
• Participate in Safety Training: Attend required safety briefings, ergonomic assessments, and emergency preparedness drills.
• Promote a Safety-First Culture: Encourage open communication about safety concerns and actively support initiatives that enhance workplace well-being.
• Report Hazards Promptly: Identify and report any unsafe conditions or incidents in the office or adjacent production areas.
• Coordinate with Production Areas: When entering manufacturing zones, comply with PPE requirements and safety signage, and follow escort protocols if not authorized for independent access.
• Support Mental and Physical Wellness: Utilize available wellness resources and promote a balanced, health-conscious work environment.
• Collaborate with Safety Teams: Work with the Environmental Health & Safety (EHS) team to ensure compliance with OSHA and internal safety standards.

Nice To Haves

• 3-5 years of current experience in warehouse logistics and shipping documentation.
• Prior experience in the heavy equipment industry.
• Post-secondary education or career training.

Responsibilities

• Professional interaction with internal and external customers
• Timely and accurate communication and processing of documentation
• Data lookup and maintenance in ERP systems
• Proactive Quality and Grief follow up
• Adherence to Parts & Service policies
• Other tasks include taking pictures of parts, measurements, freight tracking, and internal and external claims reporting.
• Meet training and education goals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED