Logistics Specialist - Export Trade Support

MSC Mediterranean Shipping Company SA•Baltimore, MD

About The Position

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us! Job Summary/ Key Responsibilities: This position is responsible for providing comprehensive support to the Commercial Trade division with export-related tasks. This role entails managing administrative duties, coordinating with various departments, and ensuring accurate documentation and communication regarding export processes.

Requirements

Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
Attention to detail: advanced
Communication skills: advanced
Customer orientation: advanced
Dependability: advanced
Organization skills & time management: intermediate
Proactivity: intermediate
Problem solving: fundamental
Productivity: advanced
Team player: advanced
English: advanced
MS Excel with the ability to learn new software: intermediate

Responsibilities

Establishes relationships with other departments (Sales/Trades/Bids/SVC/Intermodal) to
Checks and creates statistics for contract renewals/extensions, NVO licenses, surcharges, GRIs, and rate records.
Assists in processing AMN, renewal, and new SVC requests for Reefer and Dry non-Bid for BCO and NVO.
Conducts market research studies; Monitors competitors’ surcharges and announcements, blank sailings, routes and transit times, and competition capacity.
Maintains meticulous records and files pertaining to export rate agreements, surcharges, exception lists, trade maps, and other relevant documentation.
Evaluates tariff rates, conducts quarterly rate reviews, and ensures compliance.
Assist in the preparation of announcements for new and/or existing surcharges and trade maps; Assist in collecting monthly import BRC, GFS, etc., and preparing announcements.
Update the monthly Export surcharge matrix and distribute to trade/customers.
Assist in maintaining exception lists for CUC, local charges, etc.
Maintains internal databases to verify customer financial status to approve in-house BL printing.
Rate checking / Disputes for non-bids, non-VIP accounts.
Manages routing guides, maintains uniformity across systems, updates PBI schedules, and monitors equipment availability against trade forecasts to optimize operations.
Assists customers and Trade with Quotes request.
Performs administrative tasks such as filing, data entry, and document management.
Establishes relationships with other departments (Sales/Trades/Intermodal) to develop successful partnerships.
Collaborate with team members to ensure timely completion of tasks and projects.
Performs other duties as required

Benefits

Health Insurance
Dental & Vision Insurance
Life Insurance: one-time annual salary up to $50,000
Long Term Disability Insurance
Paid Parental Leave
Business Travel Insurance
Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
Short Term Disability Insurance
401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.