Logistics Sales Support Specialist

TEKsystems•Houston, TX

2d•$22 - $25•Onsite

About The Position

The Sales and Order Support Specialist is responsible for ensuring seamless order processing and customer support. This role acts as a key liaison between sales representatives and internal departments to ensure accurate order fulfillment, timely communication, and data-driven decision-making.

Requirements

2+ years of related experience.
Strong proficiency in ERP and CRM systems - preferred SAP knowledge
Strong Microsoft Excel Skills; Pivot Tables, Functions, Automation and Macros
Excellent organizational skills with strong attention to detail.
Strong analytical skills with the ability to interpret data and trends.
Effective communication and problem-solving abilities.
Ability to multitask and work in a fast-paced manufacturing environment.

Responsibilities

Process and manage customer orders from receipt to fulfillment, ensuring accuracy and timeliness.
Communicate order status, lead times, and any potential delays internally
Address sales representative inquiries, resolve order-related issues, and escalate when necessary.
Assist the sales team with quotations, contract review, and customer documentation.
Maintain customer records and update systems (SAP) with accurate order and contact information.
Prepare and distribute sales reports, forecasts, and performance metrics.
Support pricing analysis and customer account management.