Logistics Support Specialist

Werner Enterprises • Omaha, NE

7d

About The Position

The Logistics Support Specialist will serve as a liaison for the Dollar General Transportation Operations team at the Dollar General headquarters in Goodlettsville, TN from Omaha, NE. This position will fill a critical role by adding a corporate presence to ensure DG’s interests are represented in the delivery process while simultaneously providing improved accessibility for DG’s dedicated carriers through direct access to a local resource that will support required load changes, resolve store delivery issues and maintain reporting and metrics for their DC of responsibility.

Requirements

• High School Diploma or equivalent certificate required.
• Prior Customer Service experience required.

Nice To Haves

• Transportation experience preferred.

Responsibilities

• Maintain Dollar General TMS as the official system of record for all outbound loads executed at their Distribution Center to include adding/modifying/cancelling outbound store deliveries, store sweeps, vendor pick-ups, dunnage sweeps or carrier tender adjustments.
• Correspond daily with DG Supervisors and planners to ensure all site-level KPIs are on track and provide first hand feedback on how the site is performing.
• Assist in response to delivery, store sweep, and backhaul load status requests and ensure carriers are updating DG systems appropriately.
• Audit weekly on-time results and communicate directly with stores to resolve discrepancies between carrier reported results and store recognition of delivery.
• Assists DG Sr. Supervisor with asset management including trailer tracking, dunnage return inspections, and rolltainer counts.
• Work in Respond to help facilitate and ensure rolltainer pickups/swaps are being completed.

Benefits

• This position is eligible for benefits, which include medical, dental and vision plans.
• We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees