Logistics Safety Specialist

GardaWorld•Richardson, TX

About The Position

The Logistics Safety Specialist operates within the GardaWorld Security Operations Center (SOC) and is responsible for the 24/7/365 safety of transportation logistics across the United States. This role actively utilizes Samsara to monitor driver behavior, review and escalate safety events, ensure driver safety compliance, and mitigate logistics risk.

Requirements

High School Diploma required; bachelor’s degree or equivalent experience preferred
1–2+ years of experience in Security Operations Center (SOC), logistics monitoring, fleet management, driver safety, or related field
Experience with telematics systems (Samsara preferred), fleet management platforms, or case management systems
Strong analytical mindset with the ability to interpret data and identify risk patterns
Excellent communication skills to coordinate with field teams and leadership
Ability to work in a fast-paced, real-time operational environment
Strong organizational skills with the ability to manage multiple priorities and deadlines
Proficiency in Microsoft Office (Excel, O365) and data reporting tools

Nice To Haves

Experience in supply chain risk management, logistics security, or logistics safety preferred

Responsibilities

Driver Safety Monitoring & Risk Detection
Monitor and identify real-time transportation risk behaviors, including driver safety exceptions
Review daily safety camera events and driver safety scores to identify high-risk behaviors such as distraction, speeding, following distance, and harsh driving
Detect and assess safety and security incidents promptly, including unauthorized access and suspicious activity
Escalate incidents as needed to ensure timely and effective response
Support real-time intervention for critical driver safety events (e.g., distraction, drowsiness, severe speeding)
Safety Event Review & Case Management
Pull, review, and document video footage and telematics data for driver safety and security events
Route critical events and video clips to Safety leadership for timely review and action
Track coaching activities, corrective actions, and required follow-up actions
Maintain event documentation and case records for audits, claims, and investigations
Support real-time incident review and escalation using dashcam footage and telematics data
Coaching Support & Operational Partnership
Partner with Operations, Risk, and HR to support coaching, corrective actions, and driver accountability
Assist in identifying behavior trends and recurring risk patterns across drivers and regions
Ensure alignment between SOC monitoring activities and field execution of driver coaching
Collaborate with logistics teams and stakeholders to ensure effective coordination between SOC programs and operations
Samsara Platform Ownership & Data Analysis (Primary Focus)
Manage alerts, rules, dashboards, and reporting within the platform
Monitor vehicle activity, GPS tracking, idle time, and driver behavior metrics
Pull and analyze fleet data to support Operations, Safety, and Leadership decision-making
Support the development and refinement of driver safety scoring, event thresholds, and alert configurations
Reporting, Analytics & Continuous Improvement
Analyze driver safety trends, recurring risk behaviors, and event patterns across the fleet
Develop insights to support driver safety program improvements and risk reduction strategies
Maintain accurate reporting for management review, KPI tracking, and regulatory compliance
Conduct root cause analysis for significant incidents to identify systemic improvement opportunities
Participate in business continuity planning and after-action reviews to refine SOPs and apply lessons learned