Logistics Project Lead

RXO, Inc.•Southfield, MI

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Logistics Project Lead you’ll be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination for high visibility projects for RXO Managed Expedite customers. What your day-to-day will look like: Maintain customer profile information and enter loads from customer tenders into the Transportation Management System (TMS) Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes Investigate product overages, shortages, damages, and complete appropriate documentation Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers Provide detailed directions and instructions to properly route drivers. Meet with customer stakeholders and be able to participate in high level discussions.

Requirements

2 year of logistics experience
General knowledge of the transportation industry

Nice To Haves

High school diploma or equivalent
Experience writing routine reports and correspondence
The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Responsibilities

Maintain customer profile information and enter loads from customer tenders into the Transportation Management System (TMS)
Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
Investigate product overages, shortages, damages, and complete appropriate documentation
Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
Provide detailed directions and instructions to properly route drivers
Meet with customer stakeholders and be able to participate in high level discussions.