Duties/Responsibilities: Work closely with Order Management team and create SAF's to release to 3PL WMS for outbound preparation. Monitor WMS to ensure orders are processed and ready by scheduled date/time. Check previous day shipping records against SAP and ensure all exceptions are resolved in a timely manner. Coordinate returns and maintain logs for all returns and arrange return pickups from customers to designated 3PL warehouses on time and close RA's. Periodically review non-compliance financial penalties from customers and investigate/dispute claims. Collect carrier invoices, validate them for payment and on-time invoice processing and accurate accrual at the end of month. Load plan orders and tender to carriers and track pickup schedule with shipping warehouse and delivery schedule with customers to ensure on-time delivery to customers. Submit Ready to Ship information in customers' portals to secure pickup appointments.
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Job Type
Full-time
Career Level
Mid Level