Logistics Lead

Milestone Technologies Inc.•Kent, WA

35d•Onsite

About The Position

The Onsite Logistics Lead (Kent, WA) plays a critical role in the final stages of the laptop redeployment process, ensuring devices are tested for quality, properly tracked in inventory, and seamlessly reassigned to end users. This role requires a hands-on leader who can balance operational execution with team guidance, inventory accuracy, and process improvement. Effective communication with operations management and leadership is essential.

Requirements

Bachelor's degree preferred or equivalent professional experience.
3+ years of leadership experience in logistics, service delivery, or operations.
Strong knowledge of IT asset lifecycle, particularly device testing, inventory control, and redeployment.
Proven ability to lead teams, manage projects, and drive operational excellence.
Experience with performance metrics, reporting, and operational compliance.
Strong organizational and problem-solving skills with a hands-on, detail-oriented approach.
Excellent communication, collaboration, and interpersonal skills.
Ability to thrive in a dynamic, fast-paced environment with competing priorities.

Responsibilities

Testing & Quality Assurance (QA): Oversee laptop functionality checks, ensuring each redeployed device meets performance and compliance standards before release.
Inventory Accuracy & Updates: Maintain precise, real-time records of redeployed assets, overseeing audits, cycle counts, and variance investigations to uphold inventory integrity.
Reassignment & Deployment Oversight: Coordinate laptop distribution and deployment to end users, ensuring timely delivery, accurate documentation, and a positive end-user experience.
Collaborate with management to coordinate and prioritize logistics operations aligned with performance targets.
Monitor and report on service delivery trends, identifying risks and areas for improvement.
Act as the primary escalation point for issues affecting logistics and deployment operations.
Lead inbound shipment management and material requests to support site demands.
Partner with regional and cross-functional teams to drive process improvements and uphold service standards.
Lead or support special projects, ensuring urgent requests are handled with accuracy and efficiency.
Communicate proactively regarding shortages or issues that impact operational goals.