Logistics Dispatcher

Quality StaffingDalton, GA
9h$20 - $21

About The Position

Quality Staffing, Inc. is looking for a skilled Logistics Dispatcher to plan a fleet of trucks, trailers and drivers to ensure optimum productivity, service levels, and revenue, as well as understanding and meeting the needs of our customers and drivers in the Dalton Transportation Industry . Hours : Night Shift : Thurs - Sat Every other Wednesday (4hrs) 6:00 PM to 6:00 AM Weekend Shift : Friday - Sunday 6:00 AM to 6:00 PM (work 36hrs paid for 40hrs) Pay Rate : $20 - 21 per hour.

Requirements

  • Minimum of 1 year of experience in over the road truck driving dispatch.
  • Familiar with standard concepts of scheduling and dispatching.
  • Must be a high school graduate or equivalent.
  • Knowledge of DOT and state specific safety regulations.
  • Strong communication skills; both written and oral.
  • Experience and proficiency with Microsoft Office.
  • Must have excellent observation skills.
  • Must have excellent interpersonal skills.
  • Demonstrated ability to perform with a focus on customer service.
  • Consistent, punctual attendance and dependability in daily actions.
  • Maintain confidentiality and protection for all employee information.
  • Maintain a pleasant and supportive environment.
  • Understands driver logs, HOS, and logistic mapping.
  • Proficiency in TMW, Samsara and Spireon compliance.
  • High attention to detail and work accuracy and the ability to lead in a fast-paced environment.
  • Multitasking and time-management skills, with the ability to prioritize tasks, ensuring tasks are completed efficiently and deadlines are met.
  • Observe and comply with all Rosedale Transportation, Inc policies and contribute to the Rosedale culture.
  • Must be able to present and maintain a professional appearance and demeanor.
  • Overtime is required on occasion.
  • Prior experience working in dispatch required.

Nice To Haves

  • Knowledge of TMW, Samsara and Spireon are preferred but not required.

Responsibilities

  • Track and trace driver locations in real-time using GPS and dispatch software while updating the trucking mate system.
  • Communicate with drivers to provide timely updates on their routes and any changes.
  • Monitor shipment statuses and proactively address any delays or issues. Also, look to repower loads with other drivers in the area.
  • Update customer websites as needed.
  • Collaborate with the day shift dispatcher to ensure seamless operations throughout the night.
  • You will be required to document and send night notes/ pass down notes of any issues or resolve problems from previous night shift.
  • Maintain accurate records of all communication and dispatch activities.
  • First contact for drivers with a breakdown. Resolve simple issues and coordinate with the maintenance department when needed.
  • Provide excellent customer service by responding to inquiries and resolving issues efficiently.
  • Maintain drivers pay audit daily.

Benefits

  • Competitive pay based on experience
  • Weekly pay
  • Medical, dental, and vision insurance options
  • Term life insurance and short-term disability coverage
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