Logistics/Shipping Dispatcher

Team HornerFort Lauderdale, FL

About The Position

The Shipping & Logistics Dispatcher executes outbound shipments beginning-to-end and is the primary point of contact between customers, sales, carriers, and the warehouse. The role requires fast response times, accurate freight quoting (math/weight/crate calculations), clean documentation, and proactive communication so shipments leave on time, profitably, and with no surprises.

Requirements

  • 2+ years of experience in logistics/shipping/dispatch coordination
  • Strong understanding of freight terminology, carrier selection, and rate structures
  • Strong math skills (weights, dimensions, crate counts, truck fit)
  • Excellent written and verbal communication skills
  • Highly organized and able to multitask and meet deadlines
  • Flexible and able to easily adapt to a quickly changing environment
  • Self-motivated and able to work independently and as part of a team
  • Ability to adapt to a fast-paced and dynamic environment.
  • Experience with Microsoft Office

Nice To Haves

  • Experience with Microsoft Dynamics 360 (a plus)

Responsibilities

  • Coordinate and execute outbound shipments from order release through final delivery
  • Serve as the central communication link between customers, sales, carriers, and warehouse teams
  • Prepare accurate freight quotes using weight, dimensions, crate specifications, and carrier rates
  • Select appropriate carriers based on cost, service level, and delivery timelines
  • Schedule pickups and ensure timely dispatch of all shipments
  • Generate and review shipping documentation (BOLs, packing lists, labels, invoices) for accuracy and completeness
  • Monitor shipment status and proactively communicate updates, delays, or issues to stakeholders
  • Resolve shipping discrepancies, damages, or delivery issues in a timely and professional manner
  • Ensure all shipments meet company standards for profitability and efficiency
  • Maintain organized and up-to-date shipment records in internal systems
  • Collaborate with warehouse staff to confirm readiness, packaging, and loading requirements
  • Identify opportunities to improve shipping processes, reduce costs, and enhance service levels

Benefits

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off: Holiday, Vacation and Personal
  • Health, dental and vision insurance offered
  • Short/Long term disability insurance offered
  • 401K and Roth Offered
  • Extensive wellness program
  • Positive & Friendly Work Environment
  • Merchandise discounts
  • …and so much more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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