Logistics Coordinator

Bonded Filter Company•Nashville, TN

19d•Hybrid

About The Position

The Logistics Coordinator plays a key role in ensuring efficient daily operations by managing route planning and providing frontline support to our field-based workforce. This position splits time between developing and maintaining optimized service routes to maximize productivity and cost-effectiveness and also serving as a primary contact for field staff to ensure smooth execution of service activities. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where analytical thinking and real-time problem-solving skills are essential. This role requires strong communication skills, proficiency with logistics and routing software, and the ability to coordinate seamlessly between office and field operations.

Requirements

Strong organizational and time-management skills.
Proficiency in Microsoft Office Applications
Excellent communication and negotiation abilities.
Problem-solving and critical-thinking skills.
Attention to detail and accuracy.

Nice To Haves

Education: Bachelor’s degree in logistics, supply chain management, business, or a related field (preferred).
Experience: Previous experience in logistics, dispatch, or transportation coordination a plus

Responsibilities

Work closely with Regional Service Managers to ensure all field needs are being met. This will include weekly meetings with the regional manager.
Use problem solving in a fast-paced environment to provide support to technicians in the field. This includes assistance with route adjustments, work order application, purchases, and general questions.
Oversee a region of the United States while building routes that meet the customer requirements and optimize efficiency.
Follow key performance metrics for measuring route efficiency and fleet performance.
Coordinate equipment schedules for standard and special services.
Utilize various customer portals and process documents.
Collaborate with customer service to ensure customer work schedules meet contractual guidelines.
Participate in and drive continuous improvement opportunities targeting cost reduction, service enhancements and improved safety in collaboration with field management and production.
Other tasks may be assigned as needed.