Logistics Coordinator

Sun Gro Horticulture•Agawam, MA

About The Position

The Logistics Coordinator is responsible for the scheduling of trucks for delivery of product within a specified territory to Sun Gro customers. Responsible for building and maintaining relationships with trucking and transportation companies and logistics partners to achieve business goals.

Requirements

Ability to multi-task in a fast-paced environment; attention to detail critical.
Strong, self-driven individual able to book upward of 20+ loads a day, every day.
Ability to communicate effectively both in person and on the phone with customers, carriers, internal and external business partners providing concise instruction or information.
Ability to develop relations with internal and external customers.
Ability to read, write and speak English fluently; bi-lingual Spanish a plus.
Ability to manage complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
Advanced Excel and data management skills
1+ years proven freight booking experience in a trucking/transportation environment required.
Previous experience in booking and negotiating truckload freight.
General knowledge of freight, DOT rules and regulations.
Prior Transportation Software knowledge and experience with Transportation Management systems (TMS)
High School Diploma or GED

Nice To Haves

Bachelor’s degree in business, Supply Chain Management, or Logistics Transportation preferred.

Responsibilities

Work with independent carriers to haul and deliver products to customers within an assigned geographic territory.
Schedule full truckload shipments with carriers for pickup and delivery, approximately 75-100 loads/week
Search, identify and negotiate rates with independent carriers to haul product while keeping costs down.
Negotiate rates with existing carriers and brokers for same day loads as well as future capacity needs.
Communicate and receive detailed customer load information by telephone, email, customer websites, or electronic tendering.
Monitor and trace loads so that follow up can be made to the customer regarding issues that could effect on-time pick up or delivery.
Effectively maintain, build and grow relationships with existing and/or new carriers.
Communicate effectively and professionally with customer, operations personnel and executive management.