Logistics Coordinator

Prinova EuropeLondon, CA
Hybrid

About The Position

This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning.

Requirements

  • Experience in handling key accounts.
  • Experience with any ERP system.
  • Proficiency in MS Office applications
  • Outstanding business communication skills, both written and verbal
  • Commitment to customer service (both internal and external)
  • Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.

Responsibilities

  • Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier
  • Liaison with customers, warehouses, and carriers
  • Input of correct information onto internal system, to create forward allocations and warehouse instructions.
  • Invoicing customers promptly, with correct VAT calculated.
  • Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
  • Handling enquiries, complaints and other aspects of customer service as required.
  • Monthly stock reconciliations and handling follow-on enquiries from the finance department.
  • Handling non-conformances
  • Occasional on-site inspection of warehouses
  • Processing charges invoices from warehouses, forwarders, and other suppliers
  • Project work
  • When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences.

Benefits

  • Personal growth, including training and development opportunities
  • Health Cash Plan
  • Subsidised gym membership
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